What are the responsibilities and job description for the Assistant Manager position at Tamarack Lodge?
About the Role-
As an Assistant Manager at our hotel, you will support the General Manager in all aspects of hotel operations to ensure an exceptional guest experience. You will assist in managing staff, completing tasks, and special events while maintaining a high level of customer satisfaction.
Responsibilities
- Assist daily hotel and conference center operations and ensure guest satisfaction
- Assist in managing and training staff, including hiring and scheduling
- Coordinate with housekeeping, maintenance, and front desk departments to ensure smooth operations
- Create and implement strategies for improving operations and guest satisfaction
- Coordinate and supervise special events, meetings, and conferences
- Maintain compliance with hotel policies, safety regulations, and labor laws
- Provide exceptional customer service to guests and address any concerns or complaints
Preferred Requirements
- Proven experience as an Assistant Manager or similar role in the hospitality industry
- Excellent communication and leadership skills
- Strong organizational and time-management abilities
- Ability to problem-solve and make decisions under pressure
- Proficient in Microsoft Office and hotel management software
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred but not required to apply
- Flexibility to work evenings, weekends, and holidays as needed
Job Type: Full-time
Pay: From $40,000.00 per year
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Traverse City, MI 49686 (Required)
Ability to Relocate:
- Traverse City, MI 49686: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000
