What are the responsibilities and job description for the Resort Hospitality Specialist position at Tamarack Resort?
Excellent Customer Service Required:
Join Our Team as a Restaurant Server!
Tamarack Resort seeks an experienced Restaurant Server to join our team and provide top-notch customer service to our guests.
- Key Responsibilities:
Main Job Responsibilities
- Calculate guest bills accurately, accept payment, and provide correct change.
- Maintain effective communication with guests and team members to address questions and provide assistance.
- Efficiently record orders and relay them to the kitchen and bartender.
- Verify guests' ages when necessary and handle according to policy.
- Coordinate food and beverage orders with the kitchen and bartender.
- Answer phone calls professionally and promptly.
- Develop a working knowledge of the resort's amenities and services among guests.
- Deliver exceptional customer service to guests, property owners, homeowners, club members, and colleagues.
- Complete additional tasks assigned by management.
Requirements and Qualifications
- Candidates must possess excellent communication skills, both verbal and written.
- Highly organized, energetic, and positive attitude are essential qualities for this role.
- Candidates should be able to multitask, work well under pressure, and maintain a professional demeanor in a fast-paced environment.
- Familiarity with computer hardware, software, and office equipment is preferred.
Work Environment and Expectations
This role demands flexibility, including working weekends, holidays, and varied shifts. Ideal candidates should be comfortable working in a dynamic environment and adapting to changing circumstances.
