Core Values & Expectations: - Treat all other co-workers with dignity and respect regardless of position.
- Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
- Always be honest. Admit mistakes, learn from mistakes, and move forward.
- Demonstrate an ability to accept constructive criticism and guidance from supervisors.
- Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
- When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Major Responsibilities/Activities: - Greetings the guest with a positive and professional attitude.
- Operates POS and properly settles all payment transactions.
- Follows all cash handling and exchange procedures provided for accuracy and thoroughness.
- Issues receipts and ensures all paperwork is correctly signed and filed.
- Anticipates guest needs and offers knowledgeable suggestions about our products and specials to give amazing guest service.
- Stocks condiment stations.
- Keeps a clean, sanitary, and organized workspace throughout each shift.
- Performs other duties as assigned.
Minimum Requirements: - Preference is given to qualified Santa Ana Tribal members.
- New Mexico liquor server’s license and a Food Handlers Card within 90 days.
- Ability to communicate in a clear and concise manner.
- Bi-lingual and multi-cultural experience is preferred.
- Must possess excellent interpersonal skills.
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company’s choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license.
Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Display strong math skills, verbal, and written communication skills.
- Proven ability to handle conflict situations.
- Proven ability to multi-task.
Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of the position, the employee is frequently required to stand for long periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk, and hear.
- Must regularly lift and /or move up to 25 pounds, and occasionally lift and/or move more than 50 pounds.
- Must be able to work well in fast paced, customer-oriented environment.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees’ duties are performed indoors in a climate-controlled non-smoking environment. |
