Case Manager

Join a team that is passionately committed to advancing economic opportunity by inspiring and preparing youth and adults for high-demand careers and lifelong learning and growth through our workforce development programs. Tampa Bay Academy of Hope and its Networks and community partners create solutions and change policies to bring the best workforce development programs to young people and adults in our service areas, especially people of color, females, and youth and adults living in high-poverty and rural communities. Our goal is for every TBAH participants to realize their full potential and thrive in our innovation-driven economy and society. Launched in 1996, TBAH has a track record of success, a highly engaged board of directors, and an entrepreneurial and results-driven spirit. Our organization has a close-knit culture in which we place a high priority on communication, collaboration, fostering diversity, equity, and inclusion where each person is supported to thrive, and having fun together. TBAH recognizes that historical and systemic inequity, especially institutional racism, is the root cause to problems we aim to solve. We acknowledge that it is impossible for us to fulfill our mission without creating an equitable and inclusive environment for our staff, partners, and people we serve.

Job Title: Case Manager

Organization: Tampa Bay Academy of Hope

Program: Helping Offenders Prepare for Employment Program

Location: Lakeland, Florida (With Limited Travel to Tampa; Serving: Hillsborough, Polk, Pasco Counties)

Position Type: Full-Time

About Tampa Bay Academy of Hope:

Tampa Bay Academy of Hope (TBAH) is ardently committed to spearheading transformative change in the lives of returning citizens transitioning from incarceration to community reintegration. Our Helping Offenders Prepare for Employment Program is adeptly designed to arm participants with the indispensable tools and opportunities to seamlessly reenter the workforce and establish a stable, constructive future.

Position Overview:

As a Case Manager with TBAH, your role is vital in facilitating and overseeing the smooth transition of returning citizens from incarceration back into the community. Your skills in relationship building, goal setting, and comprehensive oversight will significantly impact and contribute to the success and progression of program participants through their reentry journey.

Key Responsibilities:

• Develop, nurture, and maintain relationships with participants, understanding their unique needs, challenges, and aspirations.
• Craft individualized reentry and employment plans, setting realistic and achievable goals with participants.
• Conduct prison visits to initiate early rapport-building and planning with soon-to-be returning citizens.
• Perform house visits to assess living conditions, provide ongoing support, and ensure that reentry plans are on track.
• Navigate through various communities across Hillsborough, Polk, and Pasco counties to meet with participants and associated entities.
• Work closely with external agencies, community partners, and internal teams to facilitate holistic support for participants.
• Oversee and guide participants through their reentry process, ensuring they have access to necessary resources, support, and opportunities.
• Maintain meticulous records of participant progress, challenges, and outcomes.
• Engage in problem-solving and crisis management, providing empathetic and practical support to participants in times of need.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, or a related field.
• Proven experience as a Case Manager, preferably within a context related to returning citizens or similar populations.
• Ability and willingness to conduct visits to correctional facilities and participant residences.
• Strong interpersonal and relationship-building skills, with a capacity to engage with individuals from varied backgrounds.
• Robust organizational and documentation skills, with an ability to manage multiple cases efficiently.
• A valid driver’s license and willingness to travel locally as and when required.

Preferred Qualities:

• A profound understanding of, or experience with, the challenges faced by returning citizens during reintegration.
• Motivational Interviewing (MI) credential.

Why Work With Us?

• Be an essential part of transformative work, directly impacting the lives and futures of returning citizens and their communities.
• Join a dedicated, passionate team within a supportive and growth-oriented work environment.
• Receive competitive remuneration and a comprehensive benefits package.

How to Apply:

Candidates are invited to submit a resume and a cover letter explaining their interest and detailing their relevant experience.

Tampa Bay Academy of Hope is an equal opportunity employer and we celebrate diversity, committed to creating an inclusive environment for all employees.

Equal Employment Opportunity

Job Type: Full-Time, At-Will

Salary : $36,000 - $45,000