What are the responsibilities and job description for the Manager, Corporate Partnerships Services position at Tampa Bay Rays?
The Tampa Bay Rays and Rowdies Corporate Partnerships Services Manager will function as the lead in all assigned partnership duties, this includes frequent communication with corporate partner contacts to develop and implement strategic activation concepts, fulfill contractual elements, and deliver first class service.
Responsibilities
Employee’s responsibilities will include, but are not limited to, the following:
Responsibilities
Employee’s responsibilities will include, but are not limited to, the following:
- Manage the fulfillment of corporate partnership elements for approximately thirty to forty accounts each season for the Tampa Bay Rays and Rowdies
- Implement, activate, and track all assigned partner assets to ensure all contractual obligations are fulfilled.
- Coordinate multiple partnership elements that include, but are not limited to, player appearances, private events, television and radio spots, signage, in-game features, watch parties, promotions, sweepstakes, and in-stadium experiences, such as batting practice viewings, first pitches, and check presentations.
- Conduct consistent touch points with each client to develop long-term relationships and continually find creative solutions that go above and beyond the contract to enhance the partnership experience.
- Develop creative marketing strategies and activations that utilize the partner’s contractual assets to fulfill their strategic goals.
- Collaborate internally with Sales Team members on respective shared sponsor accounts and provide details about on-going interactions and contractual executions.
- Conduct mid- and end of season recaps that illustrate partner deliverables as proof of performance by embedding pictures, audio, and video through Microsoft PowerPoint and other presentation media.
- Track corporate partner activity and updates daily through Microsoft Dynamics CRM system.
- Identify additional upsell opportunities for current partners throughout the season that can generate incremental revenue for the organization.
- Ability to fulfill gameday activation duties, such as serving as the department representative during the duration of games to assist with partner tabling, presentations, in-ballpark visits, and more.
- Engage in the Rays and Rowdies employee-first culture by working well with others and participating in team building events.
- Other duties as assigned.
The ideal candidate will have the following experience and qualifications:
- Bachelor’s Degree in Sports Management, Marketing, Event Management, or similar field preferred
- At least two (2) years of experience of customer account management, preferably in sports
- Knowledge of Rays and Rowdies corporate partners
- Ability to collaborate with many individuals and businesses at the same time.
- Proficiencies in Microsoft programs; Outlook, Excel, PowerPoint, Word, Dynamics
- Positive attitude with focus on providing superior customer service internally and externally.
- Strong communication and organization skills
- Excellent verbal and written skills
- Outgoing, friendly, creative, and enthusiastic
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
