What are the responsibilities and job description for the Airport Concessions Manager position at Tampa International Airport?
321007.Airport Concessions Manager
- (MAN00002J)
GENERAL DESCRIPTION
Under the general direction of the Director of Concessions, the Airport Concessions Manager is responsible for the administration of leases and contracts to ensure compliance with terms and conditions expressed therein; monitor business partner operations, and assist in developing business and operational recommendations, maintain strong relationships with business partners, and conduct regular site visits. Additionally, the position is required to provide exceptional leadership. The Manager of Airport Concessions is responsible for the oversight of contract management, development and management of procurements, business partner compliance, conflict management, and the day-to-day management of the relationships between the Authority and business partners.
ESSENTIAL FUNCTIONS
- Build internal and external relationships to deliver strategic goals.
- Work with Concessionaire partners to promote success by reviewing short- and long-term metrics.
- Ensure compliance with leases and contracts by enforcing provisions related to insurance, surety, security, pricing, and collections.
- Prepare and provide input on a variety of financial reports, including the development of pro forma statements, break-even analyses, and cost-benefit evaluations.
- Prepare presentations to further the Authority’s strategic business plan and support new initiatives.
- Support and enhance the financial performance of related business lines while assisting in the preparation of the annual departmental budget.
- Develop and manage procurements.
- Drafts and prepares documents for Authority Board meetings.
- Manage the day-to-day relationship between the Authority and the concession tenants; resolve management, tenant, and customer complaints and conflicts between tenants to ensure excellent customer service.
- Support events for Airport tenants including training seminars, meetings and special events and assistance with security clearance and badging.
- Ensures business partners submit required reports and payments on time and assists with collection of past due fees.
- Coordinates with other Authority departments and outside agencies as needed.
- Regular and reliable attendance is required as an essential function of the position.
This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.
REQUIRED FOR ALL HCAA JOBS
- In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.
- Complies with all HCAA Policies, Procedures, and Standards.
MINIMUM QUALIFICATIONS
- Bachelor’s Degree in Airport Management, Business, Finance, Real Estate or another relevant field.
- Three (3) years of contract management, property management or other relevant experience such as multi-unit food & beverage or retail management, advertising, arena/hotel concessions management, theme park management or rental car concessions management, commercial property/shopping center management, or hotel management.
- Or an equivalent combination of education, training, and experience.
- Must possess a valid Florida Driver License.
PREFERRED QUALIFICATIONS
- Five (5) years of experience of contract management, property management or other relevant experience such as multi-unit food & beverage or retail management, advertising, arena/hotel concessions management, theme park management or rental car concessions management, commercial property/shopping center management, or hotel management
COMPENSATION
$85,000 - $90,000 based on experience
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge and skill in the use of Microsoft Word, PowerPoint, Excel, and Visio.
- Knowledge and skill in contract management, sales support and financial management.
- Skills and ability to administer and manage contract documents.
- Skills in using logic and reasoning to identify complex problems and evaluate and implement alternative solutions, conclusions, or approaches.
- Skills in problem-solving, analytics, and the ability to develop valuable business insights.
- Skills and the ability to be organized while simultaneously prioritizing tasks.
- Ability to remain in compliance with policies and procedures.
- Ability to initiate projects and presentations based on department needs.
- Ability to use discretion and independent judgment in evaluating information.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships with others within and outside the Authority.
- Ability to handle restricted, sensitive, and confidential information.
- Ability to provide outstanding customer service, serve the public, and represent the Authority with courtesy and professionalism.
_____________________________________________________________________________________
The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit facto.
The Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision to grant reasonable accommodation requests will be made case-by-case.
Salary : $85,000 - $90,000
