What are the responsibilities and job description for the Summer Camp Office Assistant (Seasonal)- Camp Cristina YMCA position at TAMPA METROPOLITAN AREA YMCA INC?
Under the direction of the Camp Sr. Program Director, the Camp Office Assistant will be responsible for office administrative tasks and for Summer Camp, Afterschool, Aquatics and sports. This position will be responsible for managing the registration system for camp, afterschool, programs, and assisting other departments as needed. Assist the Camp Director with all internal and external communications. Creates a welcoming environment for all who visit Camp Cristina and will demonstrate the core values of caring, honesty, respect and responsibility.
The vison for Camp Cristina is to provide experiences that last a lifetime in an environment that awakens dreams and allows every camper and program participant to build self-confidence, independence, and forge relationships.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Leads and is responsible for front desk reception area greeting visitors
- Provides quality customer service and engagement to all members, participants, and guests via all modes of communication (in-person, online, phone).
- Coordinates incoming and outgoing mail and communications (including phones)
- Manages the registration system for camp, afterschool, sports and aquatics, monitors the online aspects of the system, and communicates with members and participants in partnership with directors
- Assists families with online processes, provides paper format for registration, and other supports when necessary
- Maintains processes and records to meet regulatory and quality standards
- Manages accounts payable and receivable, maintaining records and communications for the Camp Director
- Accept deliveries from various vendors and distribute accordingly
- Assist various departments on projects as needed
- Assist in all areas, project teams, job tasks as assigned
- Attend all, trainings, meetings, and presentations as assigned
Cause-Driven Leadership® Competencies
Mission Advancement > Models and teaches the Y’s values. Ensures a high level of service with a commitment to improving lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.
Collaboration > Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.
Operational Effectiveness > Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth > Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
