Inside Sales Associate - Bilingual

BILINGUAL (Spanish and English) INSIDE SALES ASSOCIATE – TAMPA BAY AREA
COMPANY: TAMPA STEEL & SUPPLY (TSS)

Description
We are a Veteran family-owned, full-line steel service center that has been in business in the Tampa Bay Area since 1983. We are looking for an Energetic Bilingual (Spanish and English) Inside Salesperson to join our team. A successful candidate will have experience working in a counter sales environment utilizing ERP software to create, process orders/quotes and have a successful track record of delivering a positive customer experience. Previous experience in the metal supply, ornamental iron, and/or building products industries is favored, but not mandatory.

We desire a professional who is excited and passionate about joining our driven team and working with similar professionals who believe in the company’s vision and promising future. Value added service, quality products and responsive salespeople drive the sales and growth opportunities of our business.

We offer an attractive compensation package consisting of an hourly salary, monthly commission incentive, and comprehensive medical, dental, 401K and supplemental benefits. To learn more about our company and products, please visit our website at www.tampasteel.com.

Essential Duties and Responsibilities
 Answer and direct in-coming calls in a friendly, professional manner.

 Pro-actively make outbound sales calls to existing and prospective customers.

 Welcome and direct showroom customers in a friendly, professional manner.

 Collect and input customer purchase orders into company ERP.

 Provide work order tickets to the Warehouse Operations team for processing, as well as input to assure completion of time-sensitive issues.

 Respond to customers’ needs by providing timely feedback on all sales orders and pricing quotes.

 Pro-actively generates new business opportunities, through ones own initiative and where necessary with the support and direction of management.

 Manage the sales process from initial opportunity through to the securing of the customer purchase order and ensure successful service and delivery.

 Accountability in creating value for the customer and profit for TSS in delivering that value.
 Has good knowledge of competitors pricing and services versus TSS.
 Works individually and with management to improve service to customers.
 Interpret company policies to workers and enforce safety regulations.
 Other duties as assigned.

Requirements
 Communicate effectively both verbally and in writing with management, colleagues, internal and external to the Company.

 Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.

 Ability to utilize appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity, product or service from customers.

 Ability to deliver a consistent, accurate and up-to-date description of the services and products offered by the Company, while setting realistic expectations of the Company’s ability to deliver these products and/or services.

 Basic skills in 10-key calculator, computer software and data entry.

 Ability to multi-task and manage time in a productive manner.

 Ability to follow and execute detailed instructions.

 Ability to perform work involving written and numeric data and to make arithmetic calculations rapidly and accurately.

 Ability to function effectively under heavy workload during peak periods and to meet strict deadlines on a continuing basis.

 Strong Computer and MS Office skills including Word, Excel, and Outlook.

 Involves sitting for extended periods.

 Must complete work in a limited period and in limited space.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• No nights

Supplemental Pay:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Required)
• Customer Service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $17 - $20