Executive Assistant

Duties and Responsibilities:

• Responsible for directly assisting the CEO in daily administrative functions, to include:
  • Outlook calendar management as requested.
  • Schedules appointments and coordinates meetings as needed.
  • Answers and screens routine and non-routine telephone calls, questions or requests and mail to minimize interruptions for the CEO, and takes messages or directs them to other members of the ELT/Management Team as appropriate.
  • Assists or prepares written and email correspondence, memos, charts, tables, graphs, etc.
  • Proofreads copy for spelling, grammar and layout.
    
  • Makes appropriate changes to ensure accuracy and clarity of final copy.
• • Completes and submits check requests as needed.
  • Scanning, faxing and filing as requested

• Interacts with a diverse group of internal and external callers and visitors.
• Demonstrates superior customer services skills, including but not limited to:
• • Communicates in a courteous, respectful, cooperative and mature manner both in-person and over the telephone.
  • Answers telephone, responds to messages/inquiries and routes calls in a timely and polite manner.
  • Greets external visitors for the CEO and assists to meeting rooms.

• Handles confidential, routine and non-routine information with tact and professionalism.
  
• Organizes and prioritizes large volumes of information and calls.
  
• Schedules/Arranges and minutes regular monthly and ad hoc meetings and trainings for the organization's BODs and its Sub-Committees; to include, issuing pre-meeting materials, assuring quorum, securing meeting space, and arranging equipment needs and catering as appropriate, etc.
• Schedules/Arranges and minutes various organizational meetings as necessary, and distributes meeting materials as appropriate (i.e. ELT Meetings, Quarterly Provider/CPI/Rx P&T Meetings).
• Maintains various paper and electronic manuals.
• Secures travel arrangements for the CEO; to include, flight, hotel and conference registrations.
• Assists in the preparation of applications for federal grants, FTCA malpractice coverage, Operational Site Visits, and the annual OMB Circular A-133 financial audit.
• Secures travel arrangements for BOD members, ELT or other employees attending conferences or trainings, as requested by CEO.
• Manages the Outlook calendar for conference rooms, as necessary.
• Provides coverage for the ELT in the absence of the Administrative Assistant, as needed and appropriate.
• Participates in meetings and trainings, as required.
• Assists with various research projects and/or special projects.
• Supervises assigned administrative support team members.
• Facilitates time and attendance tracking to include requests for Paid Time Off and minimizing overtime.
• Oversees hiring, orientation, and training and development.
• Provides coaching and counseling utilizing the approved performance feedback tools and methods of Tandem Health.
• Other duties as assigned by the CEO.

Qualifications:

• An Associate's Degree in Business or other related field and four years of related work experience, or a similar combination of education and/or work experience.
• Supervisory experience strongly preferred.

Knowledge, Skills and Abilities:

• Proficiency Office 365, especially Outlook, Word, PowerPoint and Excel.
• Proficiency in Adobe to create advanced PDF documents.
• Ability to learn software applications.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to operate standard office equipment.
• Knowledge of office administration procedures.
• Ability to communicate professionally, verbally and in writing.
• Excellent spelling, grammar and writing skills.
• Exceptional attention to detail in composing, typing and proofreading materials. Proficiency in documenting meeting minutes clearly and accurately.
• Excellent telephone etiquette.
• Ability to maintain a high level of confidentiality.
• Ability to understand and establish priorities, and meet deadlines.

To learn more about Tandem Health and our benefits, please click the links below.

https://tandemhealthsc.e3applicants.com/about-us/benefits-trial

https://www.youtube.com/watch?v=STg1IbibH5g