What are the responsibilities and job description for the Entitlements Specialist position at Tandym?
A New York City-based social services agency is looking to add a new Entitlement Specialist to their growing team in Manhattan.
About the Opportunity :
Start Date : ASAP
Assignment Length : Ongoing
Schedule : Monday to Friday
Hours : 9am to 5pm (1 hour lunch)
Setting : Entitlement Program
Responsibilities :
The Entitlement Specialist will :
Verify all persons served benefits and entitlements eligibility upon admission into programs
Submit applications / re-certifications and manage daily correspondence received on behalf of persons served
Keep and maintain an active file on current and new persons served
Manage Developmental Disabilities and Behavioral Health persons served current entitlements within agency's internal database
Escort persons served to various government and city agencies
Investigate and ensures resolution of all entitlements
Assist and follow-up on persons served correspondence received from various city and government agencies via phone, office visit, mail and / or fax
Process appeals and pursues legal channels to obtain funding for persons served who have been denied entitlements
Keep abreast of public policy issues and new developments in the field and communicate the same to management
Monitor and update various tracking spreadsheets and electronic health records (EHR's) for benefits and entitlements information
Perform other duties, as needed
Qualifications :
High School Diploma / ED
Knowledge of Counseling principles and methods for Mental Illness and Substance Use Disorders
Knowledge of Treatment, Rehabilitation, and Community Support programs as they relate to recipient / residents, families, and staff
Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including Crisis Management and De-escalation techniques
Computer savvy
Microsoft Office proficient
Desired Skills :
Associate's and / or Bachelor's Degree
Experience working with homeless and / or precariously housed populations
Knowledge of homeless resources, NYC shelter systems, and MTA transit systems
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