What are the responsibilities and job description for the Outlet Center Host position at Tanger Outlets?
Exceptional Customer Experience
Tanger Outlets is dedicated to providing exceptional customer experiences at our outlet centers. As a Retail Service Specialist, you will play a key role in delivering outstanding service and promoting a positive brand image. Your primary responsibilities will include engaging with shoppers across the center, providing information and assistance as needed, and using mobile technology to educate customers on TangerClub benefits and opportunities for additional savings and sales.
Key Responsibilities:
Requirements:
To be successful as a Retail Service Specialist, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to providing exceptional customer service. Additionally, you must be proficient in using current and emerging technology, including mobile devices and applications.
Our Culture:
Tanger Outlets is committed to creating and sustaining an organizational culture that reflects the diversity of our people, partners, and communities. Our company values emphasize respect, inclusivity, and a commitment to excellence.
Tanger Outlets is dedicated to providing exceptional customer experiences at our outlet centers. As a Retail Service Specialist, you will play a key role in delivering outstanding service and promoting a positive brand image. Your primary responsibilities will include engaging with shoppers across the center, providing information and assistance as needed, and using mobile technology to educate customers on TangerClub benefits and opportunities for additional savings and sales.
Key Responsibilities:
- Provide exceptional service to shoppers and retailers, responding promptly to their needs and concerns.
- Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details.
- Prepare and hand out samples, coupons, and product information.
- Engage with shoppers across the center, providing information and assistance as needed.
Requirements:
To be successful as a Retail Service Specialist, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to providing exceptional customer service. Additionally, you must be proficient in using current and emerging technology, including mobile devices and applications.
Our Culture:
Tanger Outlets is committed to creating and sustaining an organizational culture that reflects the diversity of our people, partners, and communities. Our company values emphasize respect, inclusivity, and a commitment to excellence.
