What are the responsibilities and job description for the Application Delivery Manager position at Tanisha Systems, Inc.?
Job Details
ADM - Application Delivery Manager
Location: Troy, MI (Hybrid 2-3 days onsite)
Job Summary
- Oversee and manage the end-to-end operations for a US based retail bank domain is must.
- Project Management:
- Lead the planning, execution, and delivery of complex infrastructure projects, including network, server, storage, and security implementations.
- Define project scope, timelines, budget, and resource allocation, ensuring alignment with client requirements.
- Monitor project progress against key performance indicators (KPIs), SLA s, identify potential risks, and implement mitigation strategies.
- Manage project dependencies and effectively communicate status updates to stakeholders.
- Build and manage a high-performing team of infrastructure engineers, assigning tasks, providing mentorship, and fostering collaboration.
- Develop team capabilities through training and skill development initiatives, ensuring technical proficiency across the team.
- Conduct performance reviews and provide feedback to team members.
- Good understanding of various infrastructure technologies including cloud platforms (AWS, Azure, Google Cloud Platform), network design, data center operations, server virtualization, and security protocols.
- Stay updated on emerging trends and technologies in the infrastructure landscape to identify potential solutions and improvements.
- Provide guidance and support to the team on complex issues.
- Establish and maintain strong relationships with clients, understand their business needs and ensure project deliverables meet their expectations.
- Proactively address client concerns and manage escalations effectively.
- Conduct regular client reviews and present project status updates.
- Monitor project budget and identify cost optimization opportunities.
- Ensure adherence to quality standards and best practices throughout the project lifecycle.
- Implement quality assurance processes to identify and address potential issues early on.
Technical Skills:
- Preferred bachelor s degree in computer science, engineering, or a related field.
- 8 years of experience in IT infrastructure delivery, with a proven track record of managing complex projects.
- Strong understanding of cloud computing, networking, storage, and security technologies. Prior experience of DC operations, migrations and transformation project.
- Excellent project management skills, including planning, scheduling, risk management, and budget control.
- Proven leadership abilities to motivate and guide a team of technical professionals.
- Excellent communication and stakeholder management skills.
- Ability to work independently and as part of a cross-functional team.
Additional Job Details:
About Tanisha Systems, Inc.
Tanisha Systems, founded in 2002 in Massachusetts-*, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in * and *.
Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.
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