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Genesys SME

Tanisha Systems, Inc
Boston, MA Contractor
POSTED ON 3/9/2025
AVAILABLE BEFORE 4/8/2025

Role: Genesys SME

Location : Boston - Massachusetts – USA (Onsite)

Type : C2C/W2

 

Skills

Mandatory Skills : Architectural diagrams, Architectural Patterns, CI/CD Architecture, Microservices Architecture, Service Oriented Architecture, Software Engineering and Design Architecture

 

Job description

  • Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isn’t necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc.

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