What are the responsibilities and job description for the Cardiac Device Specialist - TMG Heart and Vascular (Days) position at Tanner Health?
Responsible for assisting the physician in clinical care of all patients to include patient assessment, planning, intervention and evaluation. Will also have general responsibilities to assist in the day-to-day clinical operations of the office.
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
Occasionally uses assistance of a student in performance of task.
Qualifications
2 years' experience working with cardiac devices in electrophysiology clinic required. Clinical rotation time considered.
Experience in medical practice preferred.
Must possess the sense of discipline to work in accordance with accepted clinical standards.
Must maintain high degree of confidentiality.
Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
Prior experience in cardiac device clinic preferred
NOTE: BLS within 1 month
Certification as a Cardiac Device Specialist through IBHRE or equivalent required (or able to obtain within 3 years).
Experience with MURJ software for device management and reporting is preferred.
Previous experience in an electrophysiology or cardiac care setting is highly desirable.
Minimum of 2 years working with cardiac devices, including pacemakers and ICDs strongly preferred.
Certification as a Cardiac Device Specialist (IBHRE or equivalent) required (or able to obtain within 3 years).
Bachelor's degree in a related healthcare field (e.g., Nursing, Biomedical Engineering, Cardiovascular Technology, Exercise Science Physiology) strongly preferred but not required.
Requirements:
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
Patient Care - Educate patients and their families about the function of cardiac devices, lifestyle modifications, and follow-up care. - Assist in the development and implementation of individualized care plans for patients with implanted devices. - Provide emotional support and counseling to patients pre- and post-device implantation. - Demonstrates competency in patient care. Maintain patient's safe passage in and out of the clinic, and ancillary services. - Greet, assess, and interview patients - Review present medications, allergy history, chief complaint, and brief interrogation of complaint. Update medication list and current problem list - Obtain past medical and surgical history, family history, social history, vital signs. - Supplies patients with medication samples as instructed by provider. - Anticipate needs of patients, and the doctor under whom I work. Prepare and assist patients for examination, treatment, or procedure by medical staff. Assist in monitoring of patient during examination or procedure. - Performs wound care, suture removal, etc. as directed by provider. Acts as a liaison between provider and patient - Explains medications, side effects, treatments, diets, diseases and disease processes - Communicates with patients over the telephone. Provides tests results, answers questions and responds to messages in a timely manner and provides clear documentation of this communication in the patient's record. Maintains patient confidentiality
Customer Service - Participates in patient satisfaction initiatives. Demonstrates excellent customer service skills. Communicates effectively with patients and management regarding service recovery opportunities. Works together with other team members to achieve Office and System customer service goals.
Program & Personal Development - Maintain an up-to-date level of skill for pertinent clinical duties. - Participates in continuing education. - Participates in the development of new programs (ex: Process Improvement, Quality Initiatives). - Maintain current knowledge of cardiac and arrhythmia-related medications, treatments, care processes, etc. - Utilize Epic & Device Management software appropriately to ensure complete and accurate documentation. - Assist in the development of policies and protocols related to device management within the EP program. - Stay current with advancements in device technology, best practices, and regulatory requirements. - Ensure compliance with all applicable regulations, including those from the Food and Drug Administration (FDA), Centers for Medicare & Medicaid Services (CMS), and industry standards. Participate in quality assurance and continuous improvement initiatives within the EP program.
Teamwork - Works well with others and functions as a team player. Offers ideas and solutions for issues that affect the team and work area. Stocking and ordering of supplies as needed. Maintains patient care areas. Participates in the training and skills development of new clinical staff. Assists in other areas of the office as necessary.
Device Management & Safety - Assist in the implantation, programming, and monitoring of pacemakers, ICDs, and cardiac resynchronization therapy (CRT) devices - Perform in-clinic and remote device interrogations and follow-ups to ensure optimal device performance and patient health - Assist physicians with complex programming decisions based on the patient's clinical condition and device capabilities - Troubleshoot and resolve issues with devices, ensuring appropriate function and patient safety - Maintains working knowledge of medical equipment and removes faulty equipment from use as necessary. Participates in safety programs.
Clinical & Imaging Support: - Collaborate with physicians, EP lab staff, and other healthcare professionals to ensure effective care delivery during EP procedures. - Provide technical support during cardiac device implantations, including intraoperative monitoring and device testing. - Ensure proper documentation and reporting of device-related data in patient records and databases. - Provide technical support and guidance during MRI procedures involving patients with implanted cardiac devices. - Ensure that MRI protocols are followed to maintain patient safety and device function during the imaging process
Asks patients about care obtained outside the practice. Assesses racial and ethnic diversity of its population. Provides interpretation or bilingual services to meet the language needs of its population. Participates in a structured communication process, i.e. huddles
Identify and Manage Patient Population: Collect and review clinical data i.e., problem list, allergies. BP, height and weight, tobacco use, current medications. Completes comprehensive health assessment. Provides input for three different preventive care services. Provides input for three chronic care services.
Plan and Manage Care: Conducts pre-visit preparations. Provides a written plan of care for the patient family. Assesses and addresses barriers when the patient has not met treatment goals. Identifies patients who may benefit from additional care management support. Reviews and reconciles medication with patient's families. Provides information about new prescriptions. Assesses understanding about medication and barriers to adherence. Documents over the counter medications, herbal therapies, supplements.
Measure and Improve Performance: Participates in improved performance for three preventive care measures. Participates in improving performance for three chronic care measures. Participates in implementing and demonstrating continuous quality improvement.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
Occasionally uses assistance of a student in performance of task.
Qualifications
2 years' experience working with cardiac devices in electrophysiology clinic required. Clinical rotation time considered.
Experience in medical practice preferred.
Must possess the sense of discipline to work in accordance with accepted clinical standards.
Must maintain high degree of confidentiality.
Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
Prior experience in cardiac device clinic preferred
NOTE: BLS within 1 month
Certification as a Cardiac Device Specialist through IBHRE or equivalent required (or able to obtain within 3 years).
Experience with MURJ software for device management and reporting is preferred.
Previous experience in an electrophysiology or cardiac care setting is highly desirable.
Minimum of 2 years working with cardiac devices, including pacemakers and ICDs strongly preferred.
Certification as a Cardiac Device Specialist (IBHRE or equivalent) required (or able to obtain within 3 years).
Bachelor's degree in a related healthcare field (e.g., Nursing, Biomedical Engineering, Cardiovascular Technology, Exercise Science Physiology) strongly preferred but not required.
Definitions
Responsible for assisting the physician in clinical care of all patients to include patient assessment, planning, intervention and evaluation. Will also have general responsibilities to assist in the day-to-day clinical operations of the office.
Position Responsibilities
Contact with Others: Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.
Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Assignment requires planning and arranging own work to reach definite objectives. Applies knowledge of a specific field using several varied procedures or techniques. Solves non-routine technical, treatment, or operational problems under general guides
Working Conditions: Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Frequent = 34% - 66% of the time
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Frequent = 34% - 66% of the time
Reaching - below shoulder: Frequent = 34% - 66% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Frequent = 34% - 66% of the time
Speaking: Constant = 67% - 100% of the time.
Standing: Constant = 67% - 100% of the time.
Balancing: Occasional = 1% - 33% of the time
Walking: Constant = 67% - 100% of the time.
Crawling: Occasional = 1% - 33% of the time
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Constant = 67% - 100% of the time.
Lifting 25 to 60 lbs.: Frequent = 34% - 66% of the time
Lifting over 60 lbs.: Occasional = 1% - 33% of the time
Handling - seizing, holding, grasping: Frequent = 34% - 66% of the time
Carrying: Constant = 67% - 100% of the time.
Climbing: Occasional = 1% - 33% of the time
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Occasional = 1% - 33% of the time
Smelling: Occasional = 1% - 33% of the time
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Occasional = 1% - 33% of the time
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Occasional = 1% - 33% of the time
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - over 60 lbs. : Occasional = 1% - 33% of the time
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
Occasionally uses assistance of a student in performance of task.
Qualifications
2 years' experience working with cardiac devices in electrophysiology clinic required. Clinical rotation time considered.
Experience in medical practice preferred.
Must possess the sense of discipline to work in accordance with accepted clinical standards.
Must maintain high degree of confidentiality.
Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
Prior experience in cardiac device clinic preferred
NOTE: BLS within 1 month
Certification as a Cardiac Device Specialist through IBHRE or equivalent required (or able to obtain within 3 years).
Experience with MURJ software for device management and reporting is preferred.
Previous experience in an electrophysiology or cardiac care setting is highly desirable.
Minimum of 2 years working with cardiac devices, including pacemakers and ICDs strongly preferred.
Certification as a Cardiac Device Specialist (IBHRE or equivalent) required (or able to obtain within 3 years).
Bachelor's degree in a related healthcare field (e.g., Nursing, Biomedical Engineering, Cardiovascular Technology, Exercise Science Physiology) strongly preferred but not required.
Requirements:
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
Patient Care - Educate patients and their families about the function of cardiac devices, lifestyle modifications, and follow-up care. - Assist in the development and implementation of individualized care plans for patients with implanted devices. - Provide emotional support and counseling to patients pre- and post-device implantation. - Demonstrates competency in patient care. Maintain patient's safe passage in and out of the clinic, and ancillary services. - Greet, assess, and interview patients - Review present medications, allergy history, chief complaint, and brief interrogation of complaint. Update medication list and current problem list - Obtain past medical and surgical history, family history, social history, vital signs. - Supplies patients with medication samples as instructed by provider. - Anticipate needs of patients, and the doctor under whom I work. Prepare and assist patients for examination, treatment, or procedure by medical staff. Assist in monitoring of patient during examination or procedure. - Performs wound care, suture removal, etc. as directed by provider. Acts as a liaison between provider and patient - Explains medications, side effects, treatments, diets, diseases and disease processes - Communicates with patients over the telephone. Provides tests results, answers questions and responds to messages in a timely manner and provides clear documentation of this communication in the patient's record. Maintains patient confidentiality
Customer Service - Participates in patient satisfaction initiatives. Demonstrates excellent customer service skills. Communicates effectively with patients and management regarding service recovery opportunities. Works together with other team members to achieve Office and System customer service goals.
Program & Personal Development - Maintain an up-to-date level of skill for pertinent clinical duties. - Participates in continuing education. - Participates in the development of new programs (ex: Process Improvement, Quality Initiatives). - Maintain current knowledge of cardiac and arrhythmia-related medications, treatments, care processes, etc. - Utilize Epic & Device Management software appropriately to ensure complete and accurate documentation. - Assist in the development of policies and protocols related to device management within the EP program. - Stay current with advancements in device technology, best practices, and regulatory requirements. - Ensure compliance with all applicable regulations, including those from the Food and Drug Administration (FDA), Centers for Medicare & Medicaid Services (CMS), and industry standards. Participate in quality assurance and continuous improvement initiatives within the EP program.
Teamwork - Works well with others and functions as a team player. Offers ideas and solutions for issues that affect the team and work area. Stocking and ordering of supplies as needed. Maintains patient care areas. Participates in the training and skills development of new clinical staff. Assists in other areas of the office as necessary.
Device Management & Safety - Assist in the implantation, programming, and monitoring of pacemakers, ICDs, and cardiac resynchronization therapy (CRT) devices - Perform in-clinic and remote device interrogations and follow-ups to ensure optimal device performance and patient health - Assist physicians with complex programming decisions based on the patient's clinical condition and device capabilities - Troubleshoot and resolve issues with devices, ensuring appropriate function and patient safety - Maintains working knowledge of medical equipment and removes faulty equipment from use as necessary. Participates in safety programs.
Clinical & Imaging Support: - Collaborate with physicians, EP lab staff, and other healthcare professionals to ensure effective care delivery during EP procedures. - Provide technical support during cardiac device implantations, including intraoperative monitoring and device testing. - Ensure proper documentation and reporting of device-related data in patient records and databases. - Provide technical support and guidance during MRI procedures involving patients with implanted cardiac devices. - Ensure that MRI protocols are followed to maintain patient safety and device function during the imaging process
Asks patients about care obtained outside the practice. Assesses racial and ethnic diversity of its population. Provides interpretation or bilingual services to meet the language needs of its population. Participates in a structured communication process, i.e. huddles
Identify and Manage Patient Population: Collect and review clinical data i.e., problem list, allergies. BP, height and weight, tobacco use, current medications. Completes comprehensive health assessment. Provides input for three different preventive care services. Provides input for three chronic care services.
Plan and Manage Care: Conducts pre-visit preparations. Provides a written plan of care for the patient family. Assesses and addresses barriers when the patient has not met treatment goals. Identifies patients who may benefit from additional care management support. Reviews and reconciles medication with patient's families. Provides information about new prescriptions. Assesses understanding about medication and barriers to adherence. Documents over the counter medications, herbal therapies, supplements.
Measure and Improve Performance: Participates in improved performance for three preventive care measures. Participates in improving performance for three chronic care measures. Participates in implementing and demonstrating continuous quality improvement.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
Occasionally uses assistance of a student in performance of task.
Qualifications
2 years' experience working with cardiac devices in electrophysiology clinic required. Clinical rotation time considered.
Experience in medical practice preferred.
Must possess the sense of discipline to work in accordance with accepted clinical standards.
Must maintain high degree of confidentiality.
Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
Prior experience in cardiac device clinic preferred
NOTE: BLS within 1 month
Certification as a Cardiac Device Specialist through IBHRE or equivalent required (or able to obtain within 3 years).
Experience with MURJ software for device management and reporting is preferred.
Previous experience in an electrophysiology or cardiac care setting is highly desirable.
Minimum of 2 years working with cardiac devices, including pacemakers and ICDs strongly preferred.
Certification as a Cardiac Device Specialist (IBHRE or equivalent) required (or able to obtain within 3 years).
Bachelor's degree in a related healthcare field (e.g., Nursing, Biomedical Engineering, Cardiovascular Technology, Exercise Science Physiology) strongly preferred but not required.
Definitions
Responsible for assisting the physician in clinical care of all patients to include patient assessment, planning, intervention and evaluation. Will also have general responsibilities to assist in the day-to-day clinical operations of the office.
Position Responsibilities
Contact with Others: Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.
Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Assignment requires planning and arranging own work to reach definite objectives. Applies knowledge of a specific field using several varied procedures or techniques. Solves non-routine technical, treatment, or operational problems under general guides
Working Conditions: Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Frequent = 34% - 66% of the time
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Frequent = 34% - 66% of the time
Reaching - below shoulder: Frequent = 34% - 66% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Frequent = 34% - 66% of the time
Speaking: Constant = 67% - 100% of the time.
Standing: Constant = 67% - 100% of the time.
Balancing: Occasional = 1% - 33% of the time
Walking: Constant = 67% - 100% of the time.
Crawling: Occasional = 1% - 33% of the time
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Constant = 67% - 100% of the time.
Lifting 25 to 60 lbs.: Frequent = 34% - 66% of the time
Lifting over 60 lbs.: Occasional = 1% - 33% of the time
Handling - seizing, holding, grasping: Frequent = 34% - 66% of the time
Carrying: Constant = 67% - 100% of the time.
Climbing: Occasional = 1% - 33% of the time
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Occasional = 1% - 33% of the time
Smelling: Occasional = 1% - 33% of the time
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Occasional = 1% - 33% of the time
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Occasional = 1% - 33% of the time
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - over 60 lbs. : Occasional = 1% - 33% of the time
