Community Support Specialist - Behavioral Health (Days)

The Community Support - individual specialist will be responsible for the coordination of services to children and youth and their families in the community. They must have the ability to provide services in a variety of settings: schools, DJJ, detention centers, consumer's home, etc. CSI services consist of rehabilitative, environmental support, and resources coordination considered essential to assist a child and family in gaining access to necessary services and in creating environments that promote resiliency and support the emotional and functional growth and development of the child.

Education
Bachelor's Degree

Experience
One year of related experience. Requires a working knowledge of standard practices and procedures.

Qualifications

• Ability to interact with persons in a therapeutic community.
• Leadership, sound judgment, and ability to organize.
• Minimal experience in provision of services.
• Proven ability to effectively work with others at all levels within and outside Tanner.

Area of Responsibilities

• Attends staff meetings as needed each week. Employee will obtain initial CPR and Level II SCIPP certification within 90 days of employment. Employee will maintain CPR and SCIPP certification as required. Establishes and maintains effective working relationships with supervisor, coworkers, and staff of other departments. Participates in training and development activities to enhance own knowledge and skills. Assist marketing by representing TBH at school career days and other marketing venues. Assist in orienting new staff including rules and interaction with patients. Attend debriefings on patients as needed.
• Completes appropriate documentation-treatment plans, progress notes, and group notes in specified time limits. Completes initial required paperwork for pre-certification of consumer and all subsequent paperwork as needed. Is responsible for integrating assessment information into a comprehensive treatment plan for the consumer and family. Is required to adequately document 20-30 billable hours each week (23 hours for family therapist, 26.5 hours for parent & individual therapist). Participates in discharge planning, referral contacts, and verifies follow through and documentation of discharge plans. Responsible for the ongoing identification of consumer needs for discharge and seeking out community resources for discharge plans for consumers. Maintains consumer's chart record and assures documentation meets state, hospital, and Joint Commission Standards. Documents calls and related information on designated forms.
• Demonstrates conduct in keeping with Tanner Health Systems ethical standards. Complies with other applicable department and or organization standards and policies. Complies with facility safety, infection control, and security program. Supports facility internal and external customer service standards. Completes other duties as assigned. Employee performs within the prescribed limits of Tanner Health Systems Ethics and Compliance, and is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
• Facilitates family and individual sessions with consumers and consumer's family. Conducts initial evaluations and assessments of consumers and their families. Will perform home-visits with consumers and their families to conduct family or individual sessions. Assistance to the child youth and family responsible caregivers in the development and coordination of the Individual Resiliency Plan (IRP). Planning in a proactive manner to assist the child youth and family in managing or preventing crisis. Individualized objectives should include the following: Identification of strengths or barriers that influence the child youth's age-appropriate functioning. Facilitate supports (including assistance with defining what wellness means to the consumer). Assistance developing interpersonal, community coping and functional skills. Encouraging the development of natural supports in school and other social environments. Assistance in the acquisition of skills for the child youth to self-recognize emotional triggers and to self-manage behaviors related to the child's identified emotional disturbance. Assistance with personal development and school performance. Assistance in enhancing social and coping skills that ameliorate life stresses resulting from the consumer's emotional disturbance. Service and resource coordination to assist the child youth and family in gaining access to necessary medical, social, and other service supports. Assistance with youth family in understanding illness and the self-management of symptoms. Any necessary monitoring and follow-up to determine if the services assessed have adequately met the consumer's needs. Identification, with the consumer and family, of risk indicators related to substance related disorder relapse and relapse prevention plans. May perform therapeutic holds on patients as needed.
• Participates in treatment team meetings. Communicates treatment issues, family issues, individual issues, and medications concerns to physician as needed. Stays abreast of organization's programs and services. Supports organizations programs and services. Supports organizations customer service philosophy. Attends community staffing on consumers either at schools, Department of Juvenile Justice, Department of Families and Children Services, or other sites when required. Assists Coordinator and associate therapists with the ongoing communication between the program and the consumer's family and community agency representatives. Establishes and maintains positive relationships with consumers, physicians, allied health professionals, and all referral sources. Works cooperatively with Program Manager in program development. Meets productivity standard. Attendance of in-service programs as mandated per policy. Assist in maintaining a clean and neat physical environment. Other duties as needed to maintain safe and therapeutic clinical environment.

Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Education
Bachelor's Degree

Experience
One year of related experience. Requires a working knowledge of standard practices and procedures.

Licenses & Certifications

• NONE REQUIRED

Qualifications

• Ability to interact with persons in a therapeutic community.
• Leadership, sound judgment, and ability to organize.
• Minimal experience in provision of services.
• Proven ability to effectively work with others at all levels within and outside Tanner.

Definitions

• The Community Support - individual specialist will be responsible for the coordination of services to children and youth and their families in the community. They must have the ability to provide services in a variety of settings: schools, DJJ, detention centers, consumer's home, etc. CSI services consist of rehabilitative, environmental support, and resources coordination considered essential to assist a child and family in gaining access to necessary services and in creating environments that promote resiliency and support the emotional and functional growth and development of the child.

Contact With Others
Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.

Effect Of Error
Probable errors in information developed independently which may involve continuing adverse effect on the overall operation and major functions of the organization and a substantial loss of organization funds, organization effectiveness, and public image. Work is not generally subject to check. Full and complete access to highly restricted objectives, plans, and programs.

Supervisory Responsibility
Has limited supervision over a small section of employees (up to 15), i.e. assigns and directs their work; instructs new employees and corrects results, may discuss with supervisor, but has no authority over job content or personnel. Team governance where the Members evaluate, interview, and recommend personnel actions.

Mental Demands
Tasks are multiple and diverse with some interrelationship across processes. Handles some unrelated functions. Work requires the direct application of a variety of procedures, policies, and/or precedents. Some responsibility for budget and expenditure authority. Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. Frequently solves complex problems. End results are reviewed by supervisor. Strategic issues are referred to supervisor.

Physical Effort
Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.

Working Conditions
Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.

Working Conditions Aspects For Immunizations

• Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles)

Physical Aspects

Continually (at least once per day)

• Hearing
• Visual
• Speaking
• Standing
• Walking
• Driving - Class C vehicles

Frequently (at least 3 times a week)

• Bending
• Typing
• Manual Dexterity - picking, pinching With fingers etc.
• Reaching - below shoulder
• Balancing
• Handling - seizing, holding, grasping
• Carrying
• Kneeling
• Squatting

Occasionally (at least once a month)

• Feeling (Touch) - determining temperature, texture, by touching
• Reaching - above shoulder
• Crawling
• Running - In response To an emergency
• Lifting up To 25 lbs.
• Lifting 25 To 60 lbs.
• Lifting over 60 lbs.
• Climbing
• Smelling
• N95 Respirator usage (PPE)
• Pushing/Pulling - up To 25 lbs.
• Pushing/Pulling - 25 To 60 lbs.