What are the responsibilities and job description for the Corporate Wellness Liaison - Tanner Medical Group (Days) position at Tanner Health?
The Corporate Wellness Liaison assists and supports all functions of Corporate Wellness operations. Provides support to other office staff as needed.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: One year of related experience. Requires a working knowledge of standard practices and procedures.
Qualifications
Proficient in use of computer and Microsoft Office software, and able to work in other software systems upon specialized training.
Excellent communication skills for diverse groups of consumers.
Demonstrate high standards for professional conduct and appearance.
Must be able to multi-task and work well in a close team environment.
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
Work with Program Coordinator to build, market, and grow Tanner Corporate Health Services.
Work with Corporate Wellness Coordinator to schedule meetings, create agendas, and record minutes
Maintain and update existing account and protocols in appropriate databases to reflect company requirements. Work with other departments to ensure company protocols are followed during occupational health visits. Work with service lines under Corporate Wellness to monitor and ensure use of databases are reflective of communication and services. Proficient in reviewing, GRITS, OSHA, DOT, CMS, CDC and other registries, to ensure compliance.
Maintains knowledge of Corporate Wellness services lines, programs and capacity, proficiently communicate to company clients, helping them navigate to the correct team member with a warm hand off.
Document and record client complaints and grievances in databases as well as communicate with appropriate parties documenting resolutions.
Review pending results to determine remaining requirements needed to complete authorized procedures. Work with Occupational Health Coordinator, Employee Health, and Corporate Wellness Coordinator to ensure all testing is entered and resulted to appropriate parties.
Uses multi sites (OSHA, NIOSH, NAOHP, AOHP, etc) to ensure clinics are up to date and using best practices. Work closely with Program Coordinator prior to community events on how to promote services and education. Attending, organizing, and facilitating community events and educational seminars.
Ensure confidentiality of information based on State, Federal, HIPAA and Tanner Medical Center policies and procedures.
Ensures compliance with external regulatory agency requirements such as those from TJC, CMS, OIG, OSHA, etc..
Assist team members as needed with other administrative duties
Teamwork & Clinical Support - Works well with others and functions as a team player. Offers ideas and solutions for issues that affect the team and work area.
Development - Maintains a current knowledge of Corporate Wellness service lines and community events. Participates in continuing education. Participates and helps develop new programs and procedures.
Customer Service - Provides assistance and information in a kind, courteous manner to clients and visitors. Demonstrates excellent customer service skills. Communicates effectively with clients, staff members and management. Works together with other team members to achieve Office and System customer service goals.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: One year of related experience. Requires a working knowledge of standard practices and procedures.
Licenses and Certifications
NONE REQUIRED
Qualifications
Proficient in use of computer and Microsoft Office software, and able to work in other software systems upon specialized training.
Excellent communication skills for diverse groups of consumers.
Demonstrate high standards for professional conduct and appearance.
Must be able to multi-task and work well in a close team environment.
Definitions
The Corporate Wellness Liaison assists and supports all functions of Corporate Wellness operations. Provides support to other office staff as needed.
Position Responsibilities
Contact with Others: Requires frequent but limited contacts with many others to do job, or extensive contacts with a limited number of categories of people. Requires discretion and tact to interpret departmental procedures.
Effect of Error: Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as corporate accounts and patient medical records, which if disclosed might have adverse internal or external effects.
Work Environment/Physical Effort
Mental Demands: Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives.
Working Conditions: Generally pleasant working conditions/normal office environment.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with patients less than 12 months of age: No
Physical Effort: Minor physical effort - Job requires person to stand and/or walk frequently. Lifts, carries, or uses lightweight (1 to 25 lbs.) materials or equipment less than half of the day. Works in reaching or strained position intermittently. Office or laboratory work requires close visual effort less than half of day. Office or Laboratory work with concentration on a monotonous, repetitious procedure or skill most of day, where speed and accuracy are essential.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Not required
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Frequent = 34% - 66% of the time
Reaching - below shoulder: Frequent = 34% - 66% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Not required
Speaking: Frequent = 34% - 66% of the time
Standing: Frequent = 34% - 66% of the time
Balancing: Not required
Walking: Frequent = 34% - 66% of the time
Crawling: Not required
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Occasional = 1% - 33% of the time
Lifting 25 to 60 lbs.: Not required
Lifting over 60 lbs.: Not required
Handling - seizing, holding, grasping: Occasional = 1% - 33% of the time
Carrying: Frequent = 34% - 66% of the time
Climbing: Not required
Kneeling: Not required
Squatting: Occasional = 1% - 33% of the time
Tasting: Not required
Smelling: Occasional = 1% - 33% of the time
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Not required
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Not required
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Not required
Pushing/Pulling - over 60 lbs.: Not required
