What are the responsibilities and job description for the Intake Specialist position at Tanner Health?
To assess the level of care of walk-in, phone callers, and hospital patients and ensure their referral to the service or resource to best address those needs. Additionally, will also be required to assess patients in other facilities as instructed by their Manager. The clinician will also be responsible for other duties assigned by their managers, such as taking supervisory on-call duties and public relations duties, The clinician will also provide crisis counseling as requested for children, adults, and families.
Education:
Master's Degree
Experience:
One year of related experience.
Licenses & Certifications:
- Driver's License
- Healthcare Provider (CPR)
- Licensed Professional Counselor
- Licensed Clinical Social Worker
- National Certified Counselor
- Safe Crisis Intervention for Patients and Professionals
Qualifications:
- Ability to concentrate on tasks and meet deadlines.
- Ability to confidentially maintain all information.
- Ability to deal with the public and individuals within the organization.
- Basic data entry skills preferred; including experience using a computer.
- Basic knowledge of and skills applying principles of abnormal psychology and mental health problems.
- College-level reading and comprehension, writing and mathematical skills.
- Crisis management skills, some persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within the context of appropriate clinical interventions.
- Employee will obtain initial CPR and SCIPP Verbal De-escalation certification within 90 days of employment. Employee will maintain CPR and SCIPP certification as required.
- Familiarity with psychological, sociological and medical terminology.
- Master's Degree & must-have License in GA as LPC, LMFT, LCSW.
- Organization and time management skills
- Skills in analyzing and evaluating information, problem-solving skills, excellent oral communication skills, and legible handwriting.
- Ability to deal with a crisis and potentially combative patients while maintaining personal and emotional equilibrium.
