What are the responsibilities and job description for the PACS Imaging Support Specialist (Days) position at Tanner Health?
The Imaging Informatics Specialists acts as the first point of contact for all customers seeking technical support over phone, email or chat for a variety of imaging systems (PACS), software and hardware across the Health system. Ensures smooth daily operations by troubleshooting issues, assists with upgrades and testing, maintains ticket system records and knowledge base.
Required Knowledge & Skills
Education: Associate Degree or 2 years of college coursework
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
Qualifications
NONE REQUIRED
Must work well as a team member.
Can communicate effectively orally and in writing.
Must be detail oriented and well organized.
Must be able to develop and maintain professional relationships
Prefer graduate of an AMA approved school of Radiologic Technology or have an appropriate IT background.
Prefer 2 years experience as a Radiologic Technologist or 2 years IT experience.
Demonstrated excellent problem solving skills.
Has in-depth understanding of Imaging PACS and related software systems as well as general computer knowledge.
Computer literacy (spreadsheets, word processing, database management, Microsoft Office)
Must have strong organizational skills and ability to handle multiple tasks, priorities and deadlines.
Knowledge of SQL database, HL7 and ability to write database queries is preferred.
Required Knowledge & Skills
Education: Associate Degree or 2 years of college coursework
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
Qualifications
NONE REQUIRED
Must work well as a team member.
Can communicate effectively orally and in writing.
Must be detail oriented and well organized.
Must be able to develop and maintain professional relationships
Prefer graduate of an AMA approved school of Radiologic Technology or have an appropriate IT background.
Prefer 2 years experience as a Radiologic Technologist or 2 years IT experience.
Demonstrated excellent problem solving skills.
Has in-depth understanding of Imaging PACS and related software systems as well as general computer knowledge.
Computer literacy (spreadsheets, word processing, database management, Microsoft Office)
Must have strong organizational skills and ability to handle multiple tasks, priorities and deadlines.
Knowledge of SQL database, HL7 and ability to write database queries is preferred.
