What are the responsibilities and job description for the Patient Services Rep. (Receptionist) position at Tanner Memorial Clinic?
Job Description
Job Description
Description :
Tanner Clinic has an immediate opening for a Patient Service Representative.
Location : All Locations (Float)
Hours : Full-time
Essential Job Responsibilities :
- Greet patients in a warm, friendly, and prompt manner
- Gather patient and insurance information efficiently and accurately
- Collect and process co-pays from the patient at the time of service
- Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
- Answer telephones, screen calls, take messages, and provide information to the appropriate source
- Enter patient data into the EHR system
- Direct and escort patients to physician offices
- Provide information to patients about how to make an appointment
- Assist patients with the use of wheelchairs and wheel them to the appropriate doctor’s office if needed
- Monitor the work area to ensure that it remains safe, secure, and well-maintained
- Work urgent care hours if required
- Other duties as assigned
Requirements :
Education : High school diploma or equivalent preferred
Experience :
Performance Requirements :
Knowledge :
Skills :
Abilities :
Equipment Operated : Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment : Position is in well-lighted office environment.
Mental / Physical Requirements : Involves sitting approximately 90 percent of the day, walking or standing the remainder.
