W2 - S/w Engineer (LLM, ML, Coding, Power Automate, AI Builder, Copilot, Automation, Agentic AI Deve

Position Overview: (Major Functions and Non-Essential Functions): Client is seeking a Software Engineer to design and build back-end services that support our portfolio of data-centric clinical and analytic applications. These applications leverage cloud computing, big data, mobile, data science, data warehousing, machine learning using state of the art software development applications and frameworks. Our Software Engineers ensures that these cloud-based micro-services adhere to uptime and accuracy targets, are resilient, and scale as data volumes and traffic increase. They work closely with the data engineering, platform, and solutions teams to develop applications as required to benefit our practice and patients. Works closely with the Product Owners, Product Managers, Architects to translate requirements into code.

Developing services around data warehousing, big data, cloud computing, business intelligence, analytics and machine learning. Participate in DevOps, Agile, continuous development and integration frameworks. Programming in high-level languages such as Go, Python, Java etc. Work on deployment automation/configuration management with tools including but not limited to ADO, Puppet, Chef or Ansible or Azure Pipelines, CloudFormation, Terraform following a DevOps model. Ensure all appropriate documentation of processes and source code is created and maintained. Communicate effectively with peers, leaders, and customers throughout the organization. Participate in expert level troubleshooting and resolve problems through root cause analysis, data and system investigation. Continues to build knowledge of the organization, processes and customers. Performs a range of mainly straightforward assignments. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction.

Skills: Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations): Preferred qualifications for this position include:

Ability to use a wide variety of open-source technologies and cloud-based services.

Experience with Google and Azure cloud environments

Experience in databases, analytics, big data systems or business intelligence products

Experience with building high-performance, highly available and scalable distributed systems.

Experience developing software for healthcare related industries.

Education: Minimum Education and/or Experience Required: (Education Requirements and Experience): Bachelor's Degree in Computer Science/Engineering or related field.

Have working knowledge and experience of Software Engineering with a minimum of internships and a minimum of 1 yr. of experience, or 2yrs of experience coding applications or services in a high-level language (C, C , Golang, Java, C# etc.).

Demonstrated problem solving and time management skills.

Possesses strong technical aptitude for designing and implementing software solutions.

Experience with modern application development frameworks

Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

Deep hands-on technical expertise, excellent verbal and written communication skills.

Experience with Agile software development techniques.

Schedule Notes: Developer/Software Engineer -Automation and Agentic AI Development and Support

Overview: This request is for a Developer/Software Engineer in support of enterprise automation and Agentic AI at Mayo Clinic. The scope of services to be provided will be for the development and support of automations using Microsoft Platform technologies, including Copilot Agents, Power Automate, and AI/GenAI. The primary goal for the automations is to streamline processes, increase efficiency, and reduce operational costs for Mayo Clinic.

-Design, develop, and deploy automation solutions including AI Agents and Chat Bots using Microsoft Power Automate and Copilot Studio.

-Utilize AI-powered capabilities, such as Large Language Models (LLMs), Natural Language Processing (NLP) and Machine Learning (ML), to enhance automations.

-Implement intelligent document processing (IDP) techniques to extract and process information from documents.

-Configure and manage automation solutions to ensure optimal performance and reliability.

-Develop robust error handling and exception management mechanisms.

-Deploy solutions to the production environment, ensuring seamless integration with existing systems.

-Provide ongoing support and maintenance for existing automations and newly developed automations, including troubleshooting, bug fixes, and performance optimization.

-Establish a robust support process to address issues and inquiries promptly.

-Bachelor's degree in Computer Science, Engineering, or related field.

-At least 5 years of experience in automation design and architecture using automation tools, low-code/no-code platforms, and scripting languages. -Strong hands-on experience with Power Automate for designing and implementing complex automated workflows, including the use of connectors, custom actions, and error handling.

-Familiarity with AI Builder and its capabilities for incorporating AI into automation processes.

-Deep understanding and experience with Microsoft Copilot Agents and Copilot Studio:

-Conversational Design: Experience designing and implementing conversational flows within Copilot Studio, including user intents, entities, dialog management, and context handling.

-Knowledge Base Integration: Ability to connect Copilot Agents to knowledge bases and data sources to provide accurate and relevant information to users.

-AI Capabilities: Leveraging AI capabilities like natural language understanding (NLU), sentiment analysis, and language generation to enhance the agent's responses and interactions.

-Agent Customization: Skills in customizing the agent's appearance, personality, and voice to align with brand guidelines and user expectations.

-Testing and Optimization: Experience with testing and refining Copilot Agent performance, including A/B testing, user feedback analysis, and continuous improvement.

-Security and Ethical Considerations: Understanding of security and ethical considerations related to AI-powered conversational agents, including data privacy, bias mitigation, and responsible AI development.

-Experience in designing and architecting automation solutions for the healthcare industry is highly desired.

-Experience in integrating automation solutions with various systems and applications using APIs, web services, databases, etc.

-Experience in documenting and maintaining the automation architecture, design, and code.

-Experience in training and mentoring the automation developers and testers on the best practices and standards of automation development.

-Excellent communication, collaboration, and problem-solving skills.

-Certification in automation tools, low-code/no-code platforms, or scripting languages is a plus.

Required Skills: LLM, MACHINE LEARNING, CODING,

Additional Skills: DEV OPS,C#,GOLANG,JAVA,BUSINESS INTELLIGENCE,C ,TIME MANAGEMENT,PROBLEM SOLVING,DOCUMENTATION,ADO,APPLICATION DEVELOPMENT,CODING STANDARDS,LIFE CYCLE,AGILE,OPERATIONS,CHANGE MANAGEMENT,DEPLOYMENT,DISTRIBUTED SYSTEMS,DATA SCIENCE,

Minimum Degree Required: Bachelor's Degree
Hours Per Day: 8.00
Hours Per Week: 40.00