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W2 - Sr IT Analyst/Programmer (Systems analysis, Healthcare, ServiceNow tickets) - Remote

Tanson Corp
Rochester, MN Remote Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 4/21/2025

Job Details

Duties:
Scope: With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit.
Requirements:
-Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand.
-Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit.
-Healthcare IT experience desired
100% remote; equipment will be provided
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across client Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple client Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to client departments and vendors to adequately support the division's computing systems. Interfaces routinely with colleagues who may be located at any of the client Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.

Education: Bachelor's degree and 3 years' experience, including 1 year demonstrated technical experience; Or, Associate's degree and 7 years' experience, including 1 year demonstrated technical experience.

Schedule Notes: Scope: With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit Requirements:
-Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand.
-Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit. -Healthcare IT experience desired 100% remote; equipment will be provided

Required Skills: PROJECT LEADERSHIP, LIAISON, DOCUMENTATION,

Additional Skills: MAINTENANCE,PROPOSALS,BUSINESS CASE,

Hours Per Day: 8.00
Hours Per Week: 40.00
Pay range: $50 to $57 per hour on W2.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $50 - $57

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