Demo

RECEPTIONIST - ENTRY LEVEL

Tantillo Auto Group
New York, NY Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

Job Description : Entry Level Auto Body Shop Receptionist / Office Administration

Overview

The Receptionist is the first person many customers converse with when they are seeking information on a vehicle or service need. By phone and / or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detail-oriented receptionist to join our team. This position is perfect for individuals who thrive in a fast-paced environment.

Responsibilities :

  • Provide excellent customer service to Auto Body customers on the phone, in person and throughout the repair process
  • Follow up with existing customers to ensure customer satisfaction and customer loyalty
  • Ensure Repair Order file accuracy
  • Greet customers and schedule vehicle delivery and pick-up
  • Keep customers informed about completion times, costs, and changes
  • Assist customers with rental vehicles

Requirements :

  • Ability to multi-task in a fast-paced environment
  • Strong organizational skills to manage multiple tasks simultaneously
  • Superior communication skills including oral, written and electronically
  • Excellent organizational habits
  • Excellent customer service skills to address client inquiries professionally
  • Must be reliable with attendance and work well in a team setting
  • Maintains a well-groomed, professional appearance
  • Familiar with CCC One (preferred but not a must)
  • Bilingual abilities are a plus, enhancing communication with diverse clients. Spanish Speaking preferred
  • Hold a valid drivers license
  • Benefits Available :

  • Medical, dental, vision
  • 401K
  • Life insurance
  • Paid vacation
  • Paid training
  • Employee pricing on products / service
  • Opportunities for advancement
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