What are the responsibilities and job description for the Event Server - Tao Restaurant Chicago position at Tao Group Hospitality?
Job Description
Position Summary : Actively interacts with guests, conducts full and complete food and beverage service, and monitors guests' experience. Interacts with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities : including but not limited to
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Provides professional and exceptional service.
- Understands how to properly execute all event formats.
- Reviews and understands all aspects of the BEO.
- Knowledge of all allergies and dietary restrictions for the event.
- Ensures the delivery of all food and beverage to the guests.
- Maintain the cleanliness of the events space and the entire venue.
- Follow supervisor's instructions, communicate with and support co-workers while being a team player.
- Possesses in-depth knowledge of all food and beverage being served, the venue and the company.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Banquet and Heart-of-House support staff, managers and chefs.
- Properly sets-up event stations and performs other opening / closing procedures as directed by management, including :
o Stocks stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
Training Requirements :
Minimum Education and Qualifications :
Physical Demands and Work Environment :
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Palm Tree Beach Club, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
