Front Server - Crane Club Restaurant New York

Job Description

POSITION SUMMARY :

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.

Anticipate and accommodate all needs of the guests.

Provides professional and exceptional service.

Delivers and describes all food items to the guests, in a timely manner.

Participates in table maintenance and bussing of excess tableware.

Maintain general cleanliness of stations and entire venue.

Follow supervisor's instructions, communicate with and support co-workers, be a team player.

Possesses in-depth knowledge of all food menus and the company.

Complies with Department of Health and company sanitation standards.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs.

Properly sets-up runner's station, performs side-work and other opening / closing procedures as directed by management, including :

Stocks station with prescribed items and supplies

Performs opening side-work as prescribed

Performs closing side-work as prescribed

Reports all breakage, damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

EDUCATION / WORKING KNOWLEDGE :

Previous hospitality experience.

Previous food running experience.

Previous experience in a high-volume restaurant / nightclub / lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and / or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Must be able to stand, lift and bend for extended periods of time.

Must be able to bend and lift to 50 lbs.

Role may include job duties or tasks requiring repetitive motion.

Exposure to hot kitchen elements or cleaning materials.

Must be able to work and remain focused in a fast-paced and ever-changing environment.

Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

DISCLAIMER :

This job description is a summary of duties which are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or projects without notice.

I have read the qualifications and requirements for the position of Front Server . To the best of my knowledge, I believe that I can perform these duties.

About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Palm Tree Beach Club, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.