What are the responsibilities and job description for the Min Server - TAO Downtown Restaurant New York position at Tao Group Hospitality?
Job Description
Position Summary : Actively takes orders, conducts full and complete food / beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality.
Duties and Responsibilities : including but not limited to
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Maintain general cleanliness of assigned stations and the entire venue.
- Provides professional and exceptional service.
- Presents menus, answers question and make suggestions for all food and beverage items.
- Informs guests of all food and beverage specials, with prices.
- Required to solicit any allergy or dietary restrictions from each guest.
- Accurately enter all orders into the POS system and follows proper cash / payment card procedures.
- Ensures the delivery of all food and beverage to the guests.
- Follow supervisor's instructions, communicate with and support co-workers while being a team player.
- Possesses in-depth knowledge of all food and beverage menus and the company.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Accurately completes all end-of-shift financial procedures.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
- Properly sets-up floor and other opening / closing procedures as directed by management, including :
o Ensures all tables, chairs and banquettes are clean and free of debris
o Sets tables with proper settings
o Wipes down chairs, tables and banquettes
o Stocks side-stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
Training Requirements :
Minimum Education and Qualifications :
Physical Demands and Work Environment :
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
