What are the responsibilities and job description for the Mini Bar Attendant position at Tao Group Hospitality?
POSITION SUMMARY:
Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the mini bars. Interacts with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
§ Anticipate and accommodate the needs of all employees.
§ Manages all incoming orders in a quick and efficient manner.
§ Accurately follow specifications of purchase order.
§ Maintains cleanliness and sanitation of receiving areas, the kitchen, and the entire venue.
§ Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
§ Possesses in-depth knowledge of receiving procedures, following company standard.
§ Possesses general knowledge of the venue.
§ Complies with Department of Health and company sanitation standards.
§ Complies with Department of Health and company sanitation standards.
§ Communicates product needs to the purchaser and chefs.
§ Properly sets-up receiving station and performs opening/closing procedures as directed by management, including:
§ Review and utilize daily purchase orders.
§ Wipes down and keeps receiving areas clean, orderly, and sanitized.
§ Performs opening side-work as prescribed.
§ Performs closing side-work as prescribed.
§ Reports all breakage, damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings (where applicable).
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members
EDUCATION/WORKING KNOWLEDGE:
- 1-2 years’ experience interacting with guests in a hospitality industry role.
- Must have exceptional communication skills.
- Able to apply sound judgment in practical matters.
- Must be able to multitask.
- Can work in a fast-paced environment.
- Must possess & demonstrate superior presentation skills.
- 21 years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
§ Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
§ Anticipate and accommodate needs of the guests in a timely manner.
§ Provides professional and exceptional service.
§ Helps to ensure the delivery of all food and beverage to the guests.
§ Maintain general cleanliness of bar, bar area and the entire venue.
§ Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
§ Possesses general knowledge of all food and beverage menus, and company policies & procedures.
§ Complies with Department of Health and company sanitation standards.
§ Works as part of a team and provides help and support to all fellow team members.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
§ Properly sets-up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
§ Makes sure the bar and bar area are clean and free of debris
§ Sets bar with proper equipment, and settings as required
§ Wipes down bar-top, bar stools, lounge tables and chairs
§ Stocks bar-stations with prescribed supplies
§ Performs opening side-work as prescribed
§ Performs closing side-work as prescribed
§ Properly follow all beverage requisition procedures
§ Assists the bartenders to ensure a high level of quality and speedy service.
§ Responsible for emptying the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
§ Responsible for keeping clean and organized to company standard all back of house storage and refrigeration.
§ Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
§ Responsible for reporting all breakage, damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
§ Works as part of a team and provides help and support to all fellow team members.
DISCLAIMER:
This job description is a summary of duties which are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or projects without notice.
I have read the qualifications and requirements for the position of Mini Bar Attendant. To the best of my knowledge, I believe that I can perform these duties.
