What are the responsibilities and job description for the Runner - Beauty & Essex New York position at Tao Group Hospitality?
Job Description
POSITION SUMMARY :
Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers
bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous
manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :
Anticipate and accommodate all needs of the guests.
Provides professional and exceptional service.
Delivers and describes all food items to the guests, in a timely manner.
Participates in table maintenance and bussing of excess tableware.
Maintain general cleanliness of stations and the entire venue.
Follow supervisor's instructions, communicate with and support co-workers, and be a team player.
Possesses in-depth knowledge of all food menus and the company.
Complies with Department of Health and company sanitation standards.
Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers,
and chefs.
Properly sets-up runner's station, performs side-work and other opening / closing procedures as directed by
management, including :
o Stocks station with prescribed items and supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Attends and participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and / or complete additional tasks as assigned
TRAINING REQUIREMENTS :
Tao Group Hospitality in-venue food runner training
EDUCATION / WORKING KNOWLEDGE :
Previous hospitality experience.
Previous food running experience.
Previous experience in a high-volume restaurant / nightclub / lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and / or physical demands described here are representative of those a team member
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends
upon the guest volume
May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required
Exposure to cleaning materials
Exposure to hot kitchen elements or cleaning materials.
May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required
Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
DISCLAIMER :
This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all inclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description
is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, team
members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at
all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked
and expected to perform additional duties, responsibilities, or projects without notice.
I have read the qualifications and requirements of the position of Food Runner. To the best of my knowledge, I believe that I
can perform these duties
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
