Mountain Bike Patroller

Mountain Bike Patrollers are responsible for the risk management, on-hill medical emergency services, signage, accident investigations, and overall mountain bike trail system safety.

 This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities following the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities: 

• Complete knowledge of job duties and personnel abilities.
• Well-organized record-keeping skills.
• Has aptitude to operate and organize summer activities within the scope of a ski area.
• Actively supports the basic philosophies of TSVI outlined in the Statement of Purpose.
• A caring, safe, responsible, enthusiastic, and team-oriented attitude.
• The ability to remain calm and make quick decisions in hazardous and life-threatening situations.
• Enthusiastically approaches all aspects of the job outlined in this job description and other tasks asked to endeavor.
• Establishes and maintains productive work relationships with co-workers, other TSV staff, supervisors, and management.
• Works well with staff and area management in promoting consistency in procedures and operations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Reliable attendance on all scheduled workdays
• Other duties as assigned
• Positive can-do attitude. Ensure an enthusiastic and professional work environment.
• Produce high employee morale, motivation, and guest satisfaction in an atmosphere of continuous improvement.
• Foster and promote a positive working culture within patrol and TSV wide.
• Always seek out new opportunities for improvement, efficiency, and innovation.
• Provide strong leadership through clear and quick decision making in all daily operations and discussions.
• Performs daily patrol activities, including but not limited to opening and closing Downhill Trails, inspecting/identifying/marking bike trail hazards, trail signage, and responding to medical emergencies.
• Handles lift evacuations, first aid and evacuation of injured guests from the mountain and all facilities of the resort, accident investigations, race patrol, and search and rescue operations
• Daily monitoring of conditions and maintenance, including trail openings/closures, signage, ropes, pads, and clean up.
• Ensures that no bikers remain on trails or lifts at the end of the day or during inclement weather.
• Work closely with the Bike Trail crew to ensure trails are ready and safe for the public.  Making adjustments as needed.
• Willing and able to perform all duties and responsibilities as a Bike Trail Builder, depending on the priorities of the Director of Summer Operations.
• Monitor, organize, and ensure proper placement of medical supplies and evacuation gear. Including the proper ingress/egress for injuries in all locations along the bike trails.
• Work with the Tech Rescue team to ensure proper lift evacuation training, gear, and response readiness.
• Accurately complete all incident report forms and accident investigations.
• Administers appropriate first aid treatment at the site of emergency, or in a specially equipped vehicle, performing such activities as application of splints, spinal immobilization, administration of oxygen, treatment of minor wounds or abrasions, or administration of cardiopulmonary resuscitation.
• Transports or assists in the transport of patient(s) from the scene of an accident
• Performs dispatch duties on a rotating schedule with other bike patrollers.
• Performs rock blasting and explosives work on new and existing Mtn bike trails as needed every week.
• Performs saw and timber work on new and existing Mtn bike trails as needed every week.
• Perform all duties associated with a Via Ferrata Guide
• Cross-train as Via Ferrata Guide to perform tours and high angle rescues as needed, dependent on the priorities set by the Director of Summer Operations.
• Make sure all department processes are following USFS, State, Local, and Industry standards.
• Work closely with all administrative and operational departments as it relates to day to day operation of a ski area.

Personal Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Purpose.
• Ability to provide a high level of customer service to all types of guests.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges and while working in an ever-changing environment.

Qualifications/Knowledge:

• Previous patrol experience preferred.
• Working knowledge of Industry Standards/Guidelines for Bike Patrol
• Intermediate/Expert mountain biker.
• EMT or WFR certification.
• Saw 212 and explosives certifications preferred, not required.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in inclement weather conditions.
• Working knowledge of medical, tech rescue, and general patrol equipment.
• Strong oral and written communication skills.
• Must have a valid driver’s license and be added to drivers list through TSV insurance company.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to gear and equipment consistent with the activity. The employee is occasionally exposed to high, precarious places, and risk of adverse weather. The noise level in the work environment is usually moderate.

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Bike Patrol, Bike trail building, and Via Ferrata are all physically arduous jobs in a high alpine environment. Prospective candidates must be willing and able to carry heavy packs, exceeding 50 lbs in a high-altitude environment as well as perform high angle and low angle rescues in an austere environment.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: No
• Is an MVR required for this position:  No