Job Description
Job Description
Description :
Serving the South Sound Since 1934
Our commitment to the South Sound is generations in the making. As a not-for-profit credit union, we are here to help you succeed. With branches throughout Tacoma & Pierce County, we are in your community every day. It will not take long for you to experience what our founders meant by “People Helping People.” We know that our employees are an important part of our mission. We believe in creating a collaborative space that allows employees to grow and develop while maintaining their individuality. We understand the profound effect that one organization can have in serving a community. We value diversity, equity, inclusion, and belonging – we value you! Come see the TAPCO difference.
The Community Relations Coordinator supports TAPCO’s community engagement efforts by coordinating and implementing internal and external programs, events, and activities that strengthen TAPCO’s presence and partnerships within the local community. Reporting to the VP of Community Relations, this role works closely with the Marketing Team to align community involvement initiatives with TAPCO’s strategic goals and brand values. Additionally, the Community Relations Coordinator will deliver financial education training and assist in the management of TAPCO’s grants, sponsorships and events requests and TAPCO’s scholarship program to further the Credit Union’s commitment to community enrichment.
Base Expectations : Embrace and live TAPCO's Values
- We are People - Centric
- We are curious.
- We are inclusive.
- We are collaborative.
- We are a trusted partner
Core Competencies
Member Focus : Build strong relationships inside and outside the organization while delivering member-centric solutions.
Instills Trust : Building trust by making good and timely decisions while consistently achieving results, even under challenging circumstances.
Drives Results : Making good and timely decisions while consistently achieving results, even under challenging circumstances.
Cultivates Innovation : Creating new and better ways for the organization to be successful even during times of uncertainty.
Requirements :
Position Responsibilities
Represent TAPCO at community events, promotional activities, and internal engagement programs, including some early mornings, evenings, and weekends.Coordinate logistics for events, workshops, and outreach efforts, including scheduling, materials preparation, and on-site management.Embeds diversity, equity, inclusion, belonging, and accessibility (DEIBA) into your daily workflow.In cooperation with the Marketing Team, drive the credit union's social media channels including posts, messaging, comments, and messages.Assist in the development and delivery of Financial Education courses to staff, members and community.Assist in the management of TAPCO’s grant, sponsorship and event requests and scholarship application processes, including review, tracking, and responding to applicants.Foster relationships with community organizations, schools, and Affinity groups to deepen strategic partnerships and encourage employee volunteerism.Collaborate with the Marketing Team to promote and support community involvement opportunities that align with TAPCO’s strategic goals.Assist in the planning and execution of charitable giving programs, community partnerships, and volunteer initiatives.Partner with internal departments such as HR, Branch Operations, and Business Services to increase awareness and participation in community initiatives.Monitor and report on the effectiveness of community engagement activities, including event attendance, member feedback, and overall impact.Stay informed on social and community trends and recommend adjustments to TAPCO’s community outreach strategy as needed.Provide high-quality member service and embody TAPCO’s brand values in all interactions.Assumes other duties as directed by the VP of Community Relations.Position Qualifications
Minimum Qualifications :
High School Diploma or equivalent required.Strong interpersonal skills required to represent the credit union professionally and positively and to interact effectively with members, staff, and management.Must be proficient in using Microsoft Office applications.Must possess time management, organizational and analytical skills; must be able to coordinate a variety of projects and pay close attention to detail.Ability to originate ideas in a fast-paced environment with multiple short-term deadlines.Ability to work independently and as a team player.Must have a valid driver’s license, reliable transportation and travel as needed.Preferred Qualifications
Previous experience working in a credit union or financial industry.Bachelor’s degree in Communications, Marketing, Public Relations, Business Administration, or related field preferred.Experience with Kadince Community Involvement Software or similar.Experience with data analytics tools for evaluating the impact of community relations efforts.Copywriting experience.Position Working Conditions
Primarily office-based but requires travel to local events and meetings.Regularly use a computer, telephone, and other office equipment.Some evening and weekend work is required.Moderate noise level in the office environment.Movements frequently and regularly required using the wrists, hands and / or fingers.Frequently required to sit for longer periods of time.Must be able to lift 30 poundsOccasionally standing for long periods of time.Salary Range : $23.50 - $24.96 per hour
Benefits
TAPCO offers a comprehensive benefit package :
100% Employer-paid medical, vision, prescription, and dental insurance option for all employees.50% Employer-paid spouse coverage.65% Employer-paid dependent children coverageFlexible Spending Account (FSA)Dependent Care FSAHealth Savings Account (HSA)401(k) Plan with up to 7% match100% Employer-Paid Life Insurance / AD&D packagePaid Vacation and Sick Time11 Paid Holidays 1 Floating HolidayOptional Short- and Long-Term DisabilityEmployee Assistance Program40 paid volunteer hoursShared Bonus Plan (when company goals are achieved)Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) Purpose Statement
TAPCO embraces diversity, equity, inclusion, belonging, and accessibility (DEIBA) and is committed to creating a workplace where all stakeholders involved, regardless of gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or limited mobility and abilities, feel valued and respected.
We are committed to include diversity, equity, inclusion, belonging, and accessibility at the center of our work.We are committed to nondiscriminatory practices and provide equitable opportunity for all.We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.We welcome every person to bring their authentic perspective and experience to advance our mission.We focus on real people's experiences to uncover and address systemic inequities.We address our gaps and inequities through products, practices and policies that uplift our employees, members, and community.We put allyship into action every day.We value the seen and unseen qualities that make you who you are.Equal Opportunity Employer Statement
TAPCO Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As a people-centric organization, we believe every employee and applicant has the right to work in surroundings that are free from all forms of unlawful discrimination.
TAPCO does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, termination, layoff, leave of absence, and general treatment during employment.
Salary : $24 - $25
