What are the responsibilities and job description for the Host/Expo position at Taphouse Pub and Eatery (Star Location)?
Job Summary
We are seeking a part-time dedicated and detail-oriented Host/Expo to join our team. The ideal candidate will play a crucial role in ensuring smooth operations between the kitchen and dining area, facilitating timely service and enhancing guest satisfaction. This position requires excellent communication skills, a strong understanding of guest relations, and the ability to thrive in a fast-paced environment. As a host, responsibilities include greeting customers at the door, taking to-go orders, running the waitlist, communicating with the servers and other staff members, and bussing tables.
Responsibilities
- Coordinate food orders between the kitchen and front-of-house staff to ensure timely delivery to guests.
- Monitor food preparation and presentation standards to maintain quality and consistency.
- Communicate effectively with kitchen staff regarding order status, special requests, and any issues that arise.
- Assist in managing guest relations by addressing any concerns or inquiries promptly and professionally.
- Help maintain cleanliness and organization of the expediting area, ensuring all equipment is properly sanitized.
- Collaborate with servers to enhance guest services and provide a seamless dining experience.
- Utilize phone etiquette when communicating with guests over the phone for to-go's, reservations, and inquiries.
Experience
- Previous experience in food service, restaurant, or hospitality roles is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively in a team environment.
- Familiarity with restaurant operations and an understanding of food safety standards is beneficial.
- Experience in handling guest relations and providing exceptional service is highly valued.
Job Type: Part-time
Pay: $13.25 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $13 - $18