What are the responsibilities and job description for the Office Manager / Operations Director position at Tara Gostovich, DMD, PA?
Job Title : Office Manager / Operations Director, TGOrthodontics
Job Overview :
At TGOrthodontics, we're looking for an Office Manager / Operations Director to lead and manage our practice effectively. You’ll play a critical role in ensuring our practice runs smoothly and efficiently and that our patients receive top-notch customer service and hospitality. This role involves managing daily administrative tasks such as overseeing patient scheduling and billing processes, maintaining a level of high-end customer service and ensuring an exceptional patient experience. We're seeking someone who's organized, outgoing and efficient with strong leadership and management skills. It's important to note that the salary for this position will vary based on the level of experience you bring to the role.
Key Responsibilities :
- Efficiently manage the daily administrative operations and lead our team, ensuring everyone is aligned with our practice’s goals.
- Support and guide front desk staff, ensuring efficient operation and stellar customer care and service.
- Implement office procedures to enhance workflow and patient service.
- Address patient inquiries and concerns with empathy and professionalism.
- Collaborate with the orthodontic team to maintain a positive office atmosphere and culture.
- Monitor office performance and lead our team, ensuring everyone is aligned with our practice’s goals.
- Liaise with external vendors and service providers.
- Oversee staff recruitment, development, and, when necessary, the separation process..
- Help organize and manage social media and community marketing efforts.
- Be a proactive, strong leader with excellent people skills and business acumen.
What You'll Do :
What We Offer :
What You Need :
About Tara Gostovich, DMD and TGOrthodontics :
Dr. Tara Gostovich is a board-certified orthodontist committed to providing top-tiered orthodontic care in a friendly and welcoming environment. We focus on the most advanced, yet reliable, treatment options and prioritize creating an exceptional patient experience. Joining our team means being part of a dynamic practice that is deeply rooted in our community and strives to make a real difference in the lives of our patients.
Salary : $70,000 - $90,000
