Eyecare Tech/Optician

Tarr Eye & Vision Center is looking to add new part-time Rock Stars to our team!!

We are a fast-paced, growing private practice optometry office that has been serving Jefferson County since 2003. We just recently remodeled and expanded our facility. We strive to have wonderful relationships with our patients. We value associates who have a passion for patient care and work well within a team environment. Prior experience is not necessary as we are willing to train someone with great customer service skills, an enthusiastic personality and the ability to learn quickly. Must be available to work during our business hours (Monday - Thursday 8:30am - 5:30pm)
Basic Function:

This position assists with working up patients and educates patients with their selection of eyeglass frames, lenses, and lens enhancements. They are responsible for duties in the optical area, including placing orders, dispensing, repairs and adjustments for eyeglasses. This position also provides office support such as verifying insurance benefits. filing claims, billing, and assisting patients with appointments.

Duties and Responsibilities: Essential Functions

• Provide exceptional patient care by creating a patient service experience that is phenomenal for each and every patient.
• Assist and educate patients with the selection of frames, lenses, and lens enhancements based on the patient's prescription and specific needs as prescribed by the doctor.
• Process eyeglasses, which includes pricing to patients, measuring, collecting money, coding and documenting patient charts.
• Repairs and adjusts glasses while ensuring patient satisfaction.
• Maintains clean, organized and stocked eyeglass displays.
• Helps assist patients with purchase of contact lenses and other products.
• Dispensing of eyewear to patients.
• Create patient orders and fee slips.
• Administer dilation drops and perform testing as needed.
• Insurance filing and post bills, receipts and invoices

Performance Requirements: Knowledge, Skills, and Ability

• Ability to sell and service eyeglasses and products with a commitment to provide excellent customer service.
• Skill to problem solve and provide patient satisfaction while maintaining composure and offering appropriate assistance.
• Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.
• Extremely efficient, organized and resourceful.
• Must be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.
• Strong decision making skills
• Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
• Ability to pay attention to detail.

You will need to:

• Provide exceptional patient care.
• Create a patient service experience that is phenomenal for each and every patient.
• Perform a variety of office administrative duties.

Our ideal candidate will have:

• Strong computer skills
• Sales and/or strong customer service experience.
• A caring and warm personality and be a team player.
• Attention to detail.
• The ability to multi-task as your work will be interrupted frequently.
• Experience answering phones and routing calls (optometry or healthcare experience preferred, but not required).

Required education:

• High school or equivalent

Job Type: Part-time

Benefits:

• Employee discount
• Vision insurance

Work Location: In person