What are the responsibilities and job description for the Enrollment Associate position at Tarrant County College?
Job Summary
Reporting to the assigned campus leader, the Enrollment Associate is responsible for performing a variety of high-level clerical and administrative duties related to processing student admissions applications and related information.
Primary Duties And Responsibilities
Essential Performance Requirements*
Service Excellence
Works under the general supervision of the assigned campus leader
Required Minimum Qualifications
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary Posted 03/31/2025
Reporting to the assigned campus leader, the Enrollment Associate is responsible for performing a variety of high-level clerical and administrative duties related to processing student admissions applications and related information.
Primary Duties And Responsibilities
Essential Performance Requirements*
- Assist students and prospective students in person, by phone, and in writing; provides instructions based on Tarrant County College (TCC) policies and procedures
- Processes incoming high school transcripts and conducts research to establish student academic status prior to entering TCC, including residency status, high school graduation status (including rank and grade point average), home school status, and veterans’ status; analyzes test scores to determine eligibility to be exempt from testing
- Coordinates workflow with other departments and programs on campus
- Interacts with different databases, ensuring confidentiality of all stored data
- Interprets and follows prescribed procedures to produce a large volume of work
- Maintains knowledge of state regulations and TCC policies and procedures; applies knowledge to the application process
- Performs advanced administrative work depending on area of assignment
- Performs advanced administrative work depending on the area of assignment, including processing different documents, forms, reports and files, and assists supervisor with office management duties
- Processes applications and enters data into the TCC System and processes re-admission requests, updating demographic information, academic history, and academic status and processes continuing education information
- Processes documents regarding residency, meningitis shot records, course changes, tuition exemptions/waivers, Texas Success initiative (TSI), and class reinstatements
Service Excellence
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the mission, values, goals, and principles of the College
Works under the general supervision of the assigned campus leader
- Performs Other Related Tasks as Required
Required Minimum Qualifications
- High school diploma or equivalent
- Two (2) years’ working experience related to the Essential Performance Requirements
- Associate’s degree or 60 college hours
- At least one (1) year’s working experience using the Colleague Student Information System
- At least one (1) year’s working experience in higher education in admissions, registrar, veteran affairs, financial aid, and/or business services/student accounts
- At least one (1) year’s working experience with dual enrollment students and/or continuing education students
- Multilingual verbal and written
- Knowledge of THECB rules regarding residency, meningitis shot records, tuition exemptions/waivers, and Texas Success Initiative (TSI)
- Skilled in excellent customer service and interpersonal relationships
- Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary Posted 03/31/2025
