What are the responsibilities and job description for the LEAD APPLICATION PROGRAMMER ANALYST (Web Portal) - IT position at Tarrant County?
POSTING MAY CLOSE AT ANY TIME
AFTER A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED
This position is with the award-winning Information Technology Department.
Tarrant County Information Department
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For more information, please click on the links below:
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
- Supervises and leads department employees, schedules and activities at a team level within a given functional area to provide 24-hour support.
- Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for major/complex applications.
- Leads the design, programming (development), maintenance and execution of testing of new and changed functionality for complex/major applications.
- Writes advanced programs for complex specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures.
- Updates system end-user and training documentation.
- Leads the effort of actively partnering with business units to identify improvements that will increase efficiency of the systems.
- Provides second-level end-user support.
- Conducts statistical reporting to management relating to application performance, usability and upgrade requirements to properly support County departments.
- Manages interface and associate error logs.
- Maintains business process procedures in conjunction with the process owners.
- Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems.
- Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems.
- Works closely with vendors to resolve issues and manage deployments.
- Analyzes and resolves the most complex application and data problems.
- Performs all other related duties as required.
Master's degree Two (2) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming.
Bachelor's degree Four (4) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming.
~OR~
Associate's degree Six (6) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming.
~OR~
High School Diploma or GED Eight (8) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming.
Current experience in building applications using .NET, HTML and web services.
Strong knowledge of relational databases and integration frameworks is highly desired.
Licensure or certification not required but considered a plus.
Must possess extensive knowledge of systems analysis, program design and specification, coding, testing, debugging, and documentation.
Must be able to multi-task and work independently on the most complex assignments using independent discretion and judgment as well as transition quickly between projects/issues with minimal supervision.
Must have the ability to gather requirements, analyze systems, develop solutions, test and document changes working in collaboration with other developers in a team environment.
Must have the ability to gather, understand and translate business requirements into system solutions.
Must have strong interpersonal skills with the ability to easily and effectively interact with technical, non-technical, support, and business staff at all levels.
Position requires the ability to consistently meet deadlines.
Must be able to work and communicate effectively with both team members and customers.
Position requires the ability to understand the concepts, best practices, and execution of business analysis and project management principles.
Must have the ability to verify that the product meets the requirements.
Position requires the ability to follow standards and system development methodology.
Must be able to display a courteous and professional demeanor.
Driving may be required. Must have a valid and current driver’s license.
If hired, must provide proof of educational attainment at new hire processing.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications since the age of seventeen (17) and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. Incumbent must hold a valid Driver's License or State Issued ID card.
While performing the duties of this position, the incumbent is regularly required to sit, walk, climb, stoop, lift, push and pull.
Salary : $96,847 - $106,532