What are the responsibilities and job description for the RECEPTIONIST - Juvenile Services position at Tarrant County?
Answer all incoming calls and direct calls to the appropriate individuals. This position will register all visitors entering the building, answer their questions, direct them to the appropriate individuals and communicate with the professional staff all appropriate messages.
THIS POSTING MAY CLOSE AT ANY TIME ONCE A
SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For more information, please click on the link below:
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
- Answers incoming calls.
- Registers all visitors entering the building and gives directions to appropriate locations/offices.
- Makes new case files.
- Translates (English-Spanish) over the telephone, for security personnel or for professional staff.
- Accesses information using the Juvenile Case Management System (JCMS).
- Identifies any problems and/or situations among visitors in lobby area and notifies security if necessary.
- Monitors telephone system for malfunctions.
- Relays written messages accurately.
- Maintains all updates of staff changes to the Akkadian Console Database
- Maintains logs of packages received to the agency and maintains the lost and found items turned over to reception.
- Provides notary services (English/Spanish) as needed.
- Performs all other related duties as assigned.
NOTE: You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.
High School diploma or equivalent.
Six (6) month’s telephone /receptionist experience is required.
Computer skills for information retrieval required.
Must be bilingual in Spanish/English.
If hired, you must provide proof of educational attainment at new hire processing
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
While performing the duties of this position, the incumbent is regularly required to sit, stand, reach, lift, stoop, push or pull.
Salary : $15 - $17
