What are the responsibilities and job description for the Live Chat Representative position at TAS Realty Group?
Join TAS Realty Group as a Live Chat Representative and become a vital part of our dedicated team in the dynamic real estate industry. Based in the Houston Metro Area, we pride ourselves on delivering an unparalleled client experience, guided by our founding principles of being Tenacious, Aggressive, and Successful. As a Live Chat Representative, you will play a key role in assisting clients with their inquiries and ensuring that each client feels supported and informed throughout their real estate journey. You will have the opportunity to work in a collaborative environment where your contributions are valued and integral to our mission of providing exceptional service. If you are passionate about helping others and eager to grow with a forward-thinking real estate firm, TAS Realty Group offers the perfect platform for you to thrive and make a meaningful impact in the lives of our clients.
Tasks
- Respond promptly to customer inquiries via live chat, ensuring a high level of customer satisfaction and engagement.
- Provide accurate information about TAS Realty Group's services and offerings to potential and existing clients.
- Assist clients in navigating the company website and utilizing online resources effectively for their real estate needs.
- Collaborate with team members to address complex customer issues and escalate them to the appropriate department when necessary.
- Maintain detailed records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Requirements
Located in the Houston Metro Area and licensed to serve the great state of Texas, TAS Realty Group has paved their way through the barriers and made their mark as the Tenacious Aggressive Successful real estate agency. Establishing her group in 2010, the owner LaTisha Grant had a vision to create a firm no individual has seen in the past. She led by example and insured each client would receive the ultimate client experience.
Salary : $26 - $28