What are the responsibilities and job description for the Service BDC Representative position at TASCA AUTOMOTIVE GROUP, Inc.?
Description
Are you a people person with a passion for delivering great customer experiences? Gary Crossley Ford is looking for a dedicated Service BDC (Business Development Center) Representative to be the voice of our dealership's service department. You'll play an essential role in helping our customers feel valued and cared for from their first call to their completed service.
This is more than a job-it's a chance to grow in a supportive, team-oriented environment where your contributions truly make a difference. Whether you're experienced in customer service or looking to enter the automotive industry, we're excited to provide the tools and training to help you succeed!
What You'll Do :
- Be a Friendly First Contact : Answer inbound calls, emails, and online inquiries with a warm, helpful approach to set up service appointments.
- Proactive Customer Outreach : Reach out to customers with service reminders, follow-ups, and appointment confirmations.
- Answer Customer Questions : Help customers feel informed about their vehicle's maintenance needs and the services we offer.
- Support Our Service Team : Work closely with service advisors to keep appointments running smoothly and ensure our customers receive prompt, efficient service.
Why You'll Love Working Here :
Qualifications :
Ready to join a team that values your customer-focused skills and offers plenty of growth potential? Apply today and become part of the Gary Crossley Ford family!
