What are the responsibilities and job description for the BDC Manager position at Tasca Automotive Group?
Description
Job Title : BDC Manager
Job Summary :
Lead and manage the Business Development Center (BDC) team to drive sales growth, customer engagement, and revenue generation for the dealership.
Develop and implement effective sales strategies, processes, and training programs to ensure team success.
Key Responsibilities :
Manage and mentor BDC team members, including recruitment, training, and performance evaluation.
Set and achieve sales, customer service, and revenue targets.
Develop and maintain a comprehensive sales and marketing strategy.
Implement and manage lead management systems, CRM tools, and sales software.
Analyze sales data and market trends to optimize BDC performance.
Collaborate with dealership departments (Sales, Service, Marketing) to ensure alignment and maximum results.
Ensure exceptional customer experience and satisfaction.
Stay up to date with industry best practices and market developments.
Requirements :
3 years of BDC management experience in an automotive dealership.
Proven track record of sales growth, customer satisfaction, and team leadership.
Excellent communication, coaching, and problem-solving skills.
Strong analytical and organizational abilities.
Familiarity with CRM software, sales tools, and lead management systems.
High school diploma or equivalent required; Bachelor's degree preferred.
Job Overview :
Join our dynamic team at Tasca Automotive Group and be a part of our commitment to excellence in automotive sales. As a Manager, you will play a pivotal role in leading our sales team to success. If you are motivated, customer-focused, and eager to excel in the automotive industry, we want to hear from you.
Duties :
Oversee and manage the sales pipeline, ensuring efficient operations and maximizing sales opportunities.
Utilize your expertise in automotive sales to drive results and meet dealership targets.
Engage in cold calling activities to generate leads and expand the customer base.
Collaborate with the sales team to provide exceptional customer service and uphold Tasca Automotive Group's reputation.
Implement retail math principles to analyze sales data and optimize performance.
Utilize negotiation skills to close deals and secure profitable transactions.
Provide sales support and guidance to team members, fostering a collaborative and high-performing environment.
Qualifications :
Proven experience in dealership or retail sales, preferably in the automotive industry.
Proficiency in phone etiquette and communication skills to interact effectively with customers.
Strong understanding of retail math concepts for inventory management and financial analysis.
Ability to negotiate effectively and close sales deals successfully.
Familiarity with sales support strategies to drive team performance.
At Tasca Automotive Group, we offer a supportive work environment, competitive salary, benefits package, opportunities for career growth, and a clear path for advancement. If you are ready to take on this exciting opportunity as a Manager with us, apply now!
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