What are the responsibilities and job description for the Sales Associate Ford position at Tasca Automotive Group?
Job Title: Sales Associate
Department: Sales
Location: Ford Dealership
Reports to: Sales Manager
Job Summary:
The Ford Sales Associate is responsible for guiding customers through the vehicle purchasing process, providing excellent customer service, and meeting sales targets. This role involves understanding customer needs, showcasing Ford vehicles, explaining financing options, and closing sales to ensure a positive buying experience.
Key Responsibilities:
Customer Interaction:
Greet and engage customers as they arrive at the dealership.
Listen to customer needs and provide appropriate vehicle options.
Conduct test drives and demonstrate vehicle features.
Sales Process:
Guide customers through the entire sales process, from initial contact to final purchase.
Negotiate price and payment options in line with dealership policies.
Prepare and complete all necessary sales documentation.
Product Knowledge:
Maintain up-to-date knowledge of Ford.
vehicles, including features, specifications, and pricing.
Stay informed about industry trends, new models, and competitor offerings.
Customer Service:
Provide exceptional customer service by addressing questions, concerns, and post-sale follow-up.
Build long-term relationships with customers to encourage repeat business and referrals.
Sales Targets:
Meet or exceed monthly and quarterly sales targets.
Participate in sales meetings and training sessions to improve performance.
Dealership Operations:
Assist with showroom setup and vehicle displays.
Work closely with the finance and service departments to ensure seamless customer experiences.
Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.
Qualifications:
Experience:
Previous sales experience, preferably in the automotive industry, is a plus.
Proven track record of meeting or exceeding sales targets.
Skills:
Strong communication and interpersonal skills.
Ability to build rapport and trust with customers.
Negotiation and problem-solving abilities.
Organizational skills with attention to detail.
Education:
High school diploma or equivalent required.
College degree preferred but not required.
Ford Factory Certification
Other Requirements:
Valid driver's license and a clean driving record.
Ability to work flexible hours, including weekends and holidays.
Professional appearance and demeanor.
Bi-lingual preferred
Benefits:
Competitive salary plus commission.
Health, dental, and vision insurance.
401(k) retirement plan.
Paid time off and holidays.
Employee vehicle purchase program.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Cranston, RI 02920 (Required)
Ability to Relocate:
- Cranston, RI 02920: Relocate before starting work (Required)
Work Location: In person
