What are the responsibilities and job description for the Customer Service Representative position at Task4Pros?
Job Overview We are seeking a Customer Service Representative to join our team. The ideal candidate should be proficient in English and Spanish, possess excellent communication skills, and have a passion for providing exceptional customer service. ## Responsibilities - Handle inbound and outbound customer calls professionally - Provide accurate information about products and services - Assist customers with product inquiries, orders, billing, and concerns - Perform data entry tasks accurately and efficiently - Upsell products or services to customers when appropriate - Analyze customer needs to recommend the best solutions - Maintain customer records and update account information as needed ## Experience ### Required Skills: - Proficiency in English and Spanish languages - Strong communication skills - Experience in a call center or customer service environment - Ability to perform data entry accurately and efficiently ### Nice-to-Have Skills: - Familiarity with client services principles - Upselling experience If you are a motivated individual with a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Baytown, TX (Required)
Work Location: In person
Salary : $18
