Certified Professional Coder (CPC)

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!

What does a Certified Professional Coder really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Certified Professional Coder.

As a Certified Professional Coder you will....

* Research and resolve issues reported by the client's end-users via phone, email, and chat support.

* Manage and maintain a test lab of devices running services to be used for reproducing customer issues.

* Document all information on customer interaction according to standard operating procedures.

Job Summary:

The CPC will be responsible for reviewing medical records and determining compliant clinical documentation for the support of diagnostic and procedural codes related to outpatient behavioral health services. The ideal candidate will have experience with medical coding in behavioral health and be knowledgeable about mental health diagnoses and treatments as well as the necessary documentation requirements. The CPC will work closely with the billing and administrative team to ensure accurate and timely submission of claims for behavioral health services and for which there has been a documentation request.

Duties and Responsibilities:

• Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes)

• Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures.

• Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.

• Monitor and report on coding-related trends and issues, and make recommendations for process improvements.

• Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.

• Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders.

• Participate in quality improvement initiatives and other projects as assigned.

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree in healthcare administration, business, or related field preferred

• CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required

• Minimum of 2 years of experience in medical coding, preferably in an outpatient setting or for professional services.

• Knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines

• Strong attention to detail and ability to work independently

• Excellent communication, interpersonal, and organizational skills

• Proficient in Google Sheets and electronic medical record (EMR) systems Physical

Requirements:

• Ability to sit for extended periods of time

• Ability to read and analyze medical records and coding guidelines

• Ability to use a computer keyboard and mouse and learn new technology tools.

• This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned

About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:

• Outstanding Medical, Dental, Vision and Prescription plans
• 401k Match
• Pet Insurance
• In-house Wellness Coaches
• Hundreds of Discounts with the Brands you Love and Use

TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical coding: 2 years (Required)
• Behavioral health: 1 year (Required)
• ICD-10: 1 year (Required)

License/Certification:

• Certified Professional Coder (Required)

Location:

• New Braunfels, TX (Required)

Work Location: Remote

Salary : $23