What are the responsibilities and job description for the Restaurant Supervisor/Bar Supervisor position at Taste Italian Kitchen?
Restaurant Supervisor/Bar Supervisor
Level: Non-management Contract: Permanent Hours per week: Up to 40 hours
Overall Objective: To provide a first-class service to guests and customers while leading and supervising a team.
Job Description Person Specification
Main Objectives
- To pro-actively manage the day-to-day restaurant and bar operations in the absence of the Restaurant Manager
- To manage shifts while on duty.
Summary of Duties
- Performs opening and closing duties
- Manages equipment maintenance
- Ensures service standards are maintained
- Ensures daily and weekly staff briefings within the team are happening
- To ensure the department as a function delivers all Restaurant & Bar Core Standards
- To ensure standard checklists are used as prescribed
- To empower team to be able to handle all positive and negative guest feedback and record correctly
- To actively consider prevention, recovery, and investigation of any complaints
- To undertake to be responsible for cleanliness and presentation of the restaurant & bar
- To anticipate guests’ needs wherever possible and promote hospitality within the facility, enhancing guest satisfaction
- To carry out quality training and coaching in a systematic and professional manner.
- To ensure company and legal standards for cleanliness is maintained within the department.
- To ensure the team are correctly uniformed, in line with company standards and understand the
- Importance of personal hygiene
- To ensure team are punctual, polite, courteous, and helpful to guests and colleagues always
- To be fully conversant with the facilities, services and promotions offered by the company
- Maintains inventories. Investigates any inconsistencies, resolves any issues
- Creates new cocktails and maintains integrity of cocktail menus
- Able to prepare and serve cocktails and mocktails
- Ensures that bar is well stocked and clean
- Maintains drink recipe documentation
- Appropriately delegates bar tasks to bar staff
- Oversees bar scheduling
- Sets and maintains par levels for all bar related items
- Oversees staff, including bartenders and barbacks, and, in some cases wait staff as well.
- Initiates and maintains vendor relationships
- Aids in the hiring process for bar staff also to include coach and counsel
Essential
- Passion for the hospitality industry
- Excellent product knowledge of food and drink
- Excellent organizational skills
- Team Player
- Extensive knowledge of wines, liquors, and mixed cocktails.
- An excellent eye for detail
- A self-starter with a passion for excellence
- A confident, friendly, and personable manner
- High level of discretion and trustworthiness
- IT Skills
- Excellent verbal and written communication skills
- Experience leading a team
- Experience within the hospitality industry
Desirable
- Experience of a high-volume operation.
- Experience using Toast, Microsoft Word, and Excel.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16
