What are the responsibilities and job description for the E-Commerce Coordinator position at Taste Unlimited LLC?
Schedule: Approximately 20 hours per week (Hours will increase between November 20th – December 22nd)
The E-Commerce Coordinator is responsible for managing our online sales platform, ensuring a seamless shopping experience, and supporting order fulfillment. This position focuses on the administrative and operational aspects of e-commerce, including website management, logistics, and customer service.
Key Responsibilities
E-Commerce Operations & Order Fulfillment
- Manage daily order processing and fulfillment.
- Coordinate with the fulfillment team to ensure accuracy and on-time deliveries.
- Configure and manage bulk and corporate orders.
- Identify cost-saving opportunities and process improvements.
- Work with the customer care team to resolve order-related issues and enhance customer satisfaction.
Website Management & User Experience
- Maintain the online product catalog, including product listings, descriptions, images, inventory, and pricing.
- Ensure branding and messaging consistency across all digital channels.
- Conduct regular site audits to optimize search visibility, fix broken links, update landing pages, and manage coupon codes.
- Analyze e-commerce performance metrics to identify areas for growth and improvement.
- Support marketing efforts by aligning product presentation with promotions and campaigns.
Data Analysis & Performance Tracking
- Monitor key performance indicators (KPIs) such as product availability, order fill rate, and shipping efficiency.
- Stay updated on e-commerce trends and recommend improvements to enhance platform performance.
- Assist with reporting on sales, inventory, and customer behavior trends.
Required Skills & Qualifications
- Proficiency in basic Excel functions.
- Hands-on experience managing e-commerce platforms (Shopify).
- Understanding of e-commerce marketing, consumer behavior, and industry trends.
- Strong attention to detail and familiarity with web design best practices.
- Excellent communication and collaboration skills.
- Strong analytical and multitasking abilities.
Bonus Skills (Preferred but Not Required)
- SEO optimization for e-commerce.
- Product photography & editing for website visuals.
PHYSICAL DEMANDS
These physical demands are representative of those that must be met to successfully perform the essential functions of the job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Must be able to stand, walk, bend, reach, stretch, crouch, twist and turn during all hours of each shift
-Must be able to use hands to handle an/or package items and products
-Must be able to climb, balance, stoop, kneel and crouch while also being able to lift and move up to at least 30 pounds, but occasionally up to 50 or more pounds
