What are the responsibilities and job description for the Front of House Team Member position at Tasty BBQ?
TASTY BBBQ Team Members that work the Cashier and Pick Up Stations are responsible for ensuring all orders are accurately and efficiently input into the POS system, bagged or assembled and delivered to guests in a time sensitive manner. This must be done with a friendly attitude while maintaining precise cash handling responsibilities. Team Members must embody a “Customer First” mentality. This is a tipped position.
- Anticipates guest’s needs and questions.
- Exceptional communications skills.
- Grace under pressure; handles the pressure of a busy service with a smile.
- Strong organizational and time management skills.
- Team oriented outlook.
DUTIES
- Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor.
- Strict adherence to the Cash Handling Protocol.
- Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, and possible modifications.
- Consistently completes all assigned opening/closing side work.
- Ensure each order receives the correct amount of condiments and paper goods.
- Retrieving bottled beverages.
- Preparing Non-Alcoholic Beverages that may include
- Works in a clean an organized manner keeping assigned stations and service areas maintained during shifts.
- Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders.
- Assists other Team Members as needed, both with and without the direction of Management.
- Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests.
- Re-stocks items and supplies as needed and alerts Management of shortages.
- Accurately and promptly process guests’ payments.
- Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift.
- Communicates health and/or safety concerns/violations immediately to the Management.
- Performs all other related duties as assigned.
Pay frequency:
- Every other week
Management:
- Shift Lead
Employees working per shift:
- 5 or fewer
Typical end time:
- 7PM
Typical start time:
- 10AM
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Work Location: In person
Salary : $18