What are the responsibilities and job description for the User Study Moderator position at Tata Elxsi?

Tata Elxsi brings together the best technology and user-centric design expertise to help customers deliver innovative solutions and great consumer experiences. Our integrated Design and Technology teams help enterprises reimagine their products and services – from strategy, consumer research and insights, to service and experience design, technology implementation, integration, launch, and beyond.

We are looking for an experienced In-Person Moderator with a strong background in data collection, photography, and videography. This role will involve moderating participants and collecting high-quality images and videos at various residential locations across multiple cities. Ideal candidates will have at least 6 months of prior moderation experience and a passion for engaging with participants to ensure smooth data collection. As part of this hands-on position, you will play a critical role in ensuring that data is captured correctly, on time, and to the highest standards. This is a field-based, temporary contract position that requires travel within the USA.

Key Responsibilities :

Data Collection & Quality Assurance :

Capture and document high-quality images and videos, ensuring they meet study guidelines and protocol.
Review and validate collected data on-site, ensuring clarity, accuracy, and proper documentation before uploading.
Organize and label all data files according to project specifications.

In-Person Moderation :

Lead participant onboarding, providing clear instructions about the study and expectations for data collection.

Ensure that all participants follow the data collection protocol and address any questions or concerns during the process.

Maintain positive and professional communication with participants throughout the study.

Site Preparation & Setup :

Set up and test data collection equipment (e.g., cameras, tablets, mobile devices) at each site before sessions begin.

Ensure all equipment is functioning properly and address any technical issues on-site.

Logistics & Travel :

Travel between data collection sites across the USA, arriving on time and fully prepared for each session.

Organize logistics to ensure smooth transitions between sites, including necessary travel arrangements and accommodation.

Remain flexible to accommodate changes in travel or collection schedules based on study needs.

Equipment Management :

Safely operate and maintain data collection equipment, ensuring proper functionality.

Troubleshoot minor technical issues on-site and report any significant issues to the project manager.

Qualifications and Skills :

Experience :

Minimum of 6 months of in-person moderation experience, ideally in a data collection or research setting.

Prior experience in photography or videography is required, with an understanding of camera operation, framing, lighting, and video capture.

Experience with field-based data collection is a plus.

Skills & Competencies :

Attention to Detail : Ability to ensure data accuracy, clarity, and adherence to project protocols.

Communication Skills : Strong interpersonal skills for moderating participants and ensuring clear communication of guidelines.

Technical Proficiency : Comfortable using various data collection tools such as cameras, tablets, and mobile devices.

Photography / Videography Skills : A demonstrated interest or experience in capturing high-quality images and videos with an understanding of technical and aesthetic standards.

Organizational Skills : Ability to keep track of collected data and ensure everything is properly stored, labeled, and uploaded.

Problem Solving : Ability to identify and resolve minor technical and logistical issues on-site.

Other Requirements :

Ability to travel and work across various US cities; occasional overnight stays may be required.

Flexible schedule with the ability to work 5 days a week, including potential extended hours depending on data collection needs.

Tata Elxsi offers a comprehensive compensation and benefits package. Tata Elxsi is an affirmative action-equal opportunity employer.

Tata Elxsi complies with all applicable federal, state and local laws regarding recruitment and hiring.

All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

Tata Elxsi does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to Tata Elxsi offices, client sites or Tata Elxsi events, except when mandated by federal, state or local law.

In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

What are our perks for Full time employee?

We provide unique options to fit your unique lives!. Our menu of flexible options includes, but is not limited to :

Excellent healthcare options : Medical, vision, prescription & dental

Family Focus & Balance : medical, commuters & Dependant FSA, Competitive PTO, Sick Time, and Employee Assistance Program

Financial Security : Competitive 401(k) match with Safe Harbor Plan,

Employee Recognition Programs

Perks AT works : Our exclusive one-stop online discount marketplace

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