What are the responsibilities and job description for the Account Executive, Central US position at Tata Harper Skincare?
Job Summary
The Account Executive is directly responsible for achieving the planned retail sales goal in assigned doors through development of in-store teams, forming relationships with retailer management and staff, monitoring stock levels, and execution of special events. They are also responsible for managing the field team in their market, including development, sales, and scheduling.
Principal Accountabilities
- Work in store 4 - 5 days a week: selling by example for all Beauty Advisors and freelancers; demo product and teach how to build and close sales.
- Train store staff on Tata Harper products and protocols.
- Distribute and train applicable pocket decks to all sellers.
- Support retail stores growth within a territory by maintaining an appropriate and consistent call cycle for assigned stores.
- Communicate needs, results, and ideas regularly with Director of Sales.
- Know your numbers (Retail Report) and what is needed for the week.
- Have a schedule that is approved by your Director of Sales and a plan on what is needed to accomplish the regions goals.
- Recruit, vet, and manage field team in assigned market. This includes coordinating their training and ensuring they are following the Tata Harper Skincare protocols.
- Plan & schedule travel for upcoming weeks. (only when applicable)
- Complete & submit Expense Reports in a timely matter.
- Review numbers, sell through, and out of stock lists and communicate needs to the coordinating store management.
- Complete applicable corporate forms as needed (forecasting, event scheduling, etc.)
- Submit weekly recap form to Director of Sales (wins, challenges, and opportunities and total volume).
- Attend weekly Sales Call every Wednesday at 12pm EST via Zoom.
- Successfully implement all in store merchandising programs; ensure the consistent implementation of merchandising guidelines and uphold counter image, identity, and hygiene in accordance with Tata Harper standards. Submitting counter photos when new merchandising guidelines are launched.
- Provide comprehensive training and motivation of both inter-sell and store staff of all products and promotions as needed.
- Responsible for the setup, coordination, and execution of all in store events; supervision of all freelancers; negotiate event setup with department or store manager; establish goals. Track pre-sell and performance for each event.
- Connect with the Global Education Director and explore Learn Worlds Education platform on training needs, ideas, questions.
- Partner with store management to achieve targets, resolve issues and maintain positive relations.
- Build relationships & partner with District & Regional Management in key retailers
Qualifications and Expierence
- Retail beauty sales experience preferably in Sephora, Bluemercury, Nordstrom & Credo
- Proven track record of meeting & exceeding sales plans
- People management experience
Skill Sets
- Sales experience in a beauty retail setting
- Retail experience and customer service experience
- Spa experience (optional) or esthetics license
- Organized and self-motivated
- Good written and verbal communication
- Negotiation skills
- Flexibility
- Emotional intelligence
- Prospecting ability
- Strong sales closing skills
- Friendly and outgoing personality
- Goal-Driven
- Problem solving
Company Benefits
- Medical, Dental, and Vision Insurance
- HSA Employer Contributions and FSA Options
- 401k Participation with company matching.
- Paid Maternity Leave
- Short Term and Long Term Disability Insurance
- Paid Time Off: Vacation / Personal days / Sick days
- Company offered Mental Counseling for all employees
- Office-closed holidays and floating holidays
- Company sponsored events
- Education assistant Program
- Employee Referral Program
Tata Harper and AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse workforce, and AMOREPACIFIC US, INC, therefore, recruits qualified applicants regardless of race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.
