Senior Client Services Manager

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo. 

In this role, you will be responsible for a set number of large agency clients relationships within Tatari’s ever-growing portfolio. You will work across internal departments to ensure that client needs are met with the most superior management skills. You will be working directly with the portfolio of the agency/clients that leverage Tatari’s platform to service their portfolio of brand advertisers. Tatari is considered an extension to our agency partners’ businesses focused on their TV media program. Our platform is an enhancement to their offering within their agency client relationships. 

Responsibilities:

• Manage post-sales relationships for large accounts as the primary contact and trusted advisor to your agency partners 
• Listen to agency client needs, as well as identifying unknown or unmet needs
• Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
• Guide partners through their TV advertising success, in coordination with our Media Buying team on a weekly basis
• Strategically craft narratives with your agency partners to support client expansion within their portfolio of client accounts 
• Spend time and building relationships with agency/client partners (up to 10% travel) 

Qualifications:

• Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
• 3 years in post-sales account management/client relationship support roles, including C-level interactions
• Ability to tell a story with data
• Proficient understanding of linear and streaming TV landscape
• Ability to clearly communicate technical terms and concepts
• Great presentation and listening skills—you come prepared to every meeting
• You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson
• Highly organized and detail oriented
• Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities

Benefits:

• Competitive salary ($150,000K-180,000K/annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• Unlimited PTO and sick days
• Snacks, drinks, and catered lunches at the office
• Team building events 
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Monthly lifestyle spending reimbursements
• FSA and commuter benefits
• Monthly Company Wellness Day Off
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

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Salary : $150,000 - $180,000