Strategic Cloud Customer Engineering Team Lead

Job Type: Full-time

Duration of role: Permanent

Position

Reporting to: Cloud Engineering Manager, USA

Location: Jessup/Columbia, MD

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

About The Role

The Strategic Cloud Customer Engineering Team Lead oversees and coordinates the daily operations of a customer-specific engineering team while ensuring that company objectives and goals are met. The Team Lead also assists end users, architects, engineers, contractors and distributors with comprehensive technical support on the use of Tate’s product offerings in both new and retrofit Data Center applications. The Team Lead also provides guidance on the implementation of best practices to maximize energy efficiency and effectiveness. The Team Lead uses 3D modeling to maintain customer designs and deliver certain project requirements. This role ensures that each customer specific team adheres to the greater team’s processes and standards.

What You’ll Do

• Leads and coordinates various engineering functions and operations including quality assurance, testing, production, and research and development of new and existing product lines.
• Facilitates communication among project managers and engineers, ensuring specifications, budgets, and deadlines are clearly communicated and understood.
• Serves as product owner for multiple projects, creating timelines and cost projections, organizing collaborative meetings, and ensuring projects comply with specifications, timelines, and budgets.
• Serves as project engineer for multiple projects, creating submittal documents, part numbers, BOMs, manufacturing drawings, and packing plans where team bandwidth requires.
• Implements and maintains administrative policies, procedures, and standards.
• Maintains knowledge of new trends, developments, technologies, materials, and best practices; applies this knowledge to continually improve product lines and production efficiency.
• Assists in product testing and evaluation, both physically and with the use of FEA software tools.
• Evaluates construction specifications and provides product recommendations to meet project requirements.
• Assists in the development of whitepapers that support the use of raised access flooring and structural containment and their peripheral products.
• Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; report all quality issues, unsafe acts, and unsafe conditions to the proper personnel.
  
  

Additional Expectation

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
  
  

What You’ll Bring

• 4-year degree in the Engineering field.
• 4-7 years of experience, with a minimum 2 years in a manufacturing environment.
• Experience completing electrical infrastructure surveys and measurement a plus.
• General knowledge base of server technology and associated hardware required.
• General knowledge base of cooling technologies and strategies to condition the Data Center environment required.
• Must be computer literate, including proficiency with Microsoft Office Products (Excel, Word, Teams).
• 3D modeling experience required. OnShape and SolidWorks preferred.
• Strong verbal and written communication skills required.
• Excellent organizational skills and attention to detail required.
• Strong supervisory and leadership skills required.
  
  

Employee Benefits

• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of WellnessPhilosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility:Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development:Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development:At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture:We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.
  
  

Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.