What are the responsibilities and job description for the Dispatch / Alarm Monitor position at Tatitlek Federal Services, Inc (TFSI)?
Dispatch / Alarm Monitor
Job Locations
US-NC-USCG Base Elizabeth City
2025-2234
Category
Administrative / Clerical
Position Type
Regular Full-Time
FLSA Status
Non-Exempt
Overview
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
SUMMARY :
Dispatch / Alarm Monitors are responsible for performing their duties in a professional, courteous, and timely manner. They may be responsible for issuance and storage of keys; alarm and fire system monitoring; coordinating response to incidents, accidents, injuries, and / or illnesses; and other additional duties as required by supervision / management. Applicants selected will be subject to a background / security investigation and must be drug free and remain drug free during period of employment.
This position reports directly to their assigned Shift Supervisor
ESSENTIAL DUTIES AND RESPONSIBILITIES : Provide alarm and CCTV monitoring, internal, tactical communications with security personnel, and external notifications to local emergency first responders.
- Operate communication equipment to receive incoming calls for assistance.
- Dispatch personnel and equipment to a scene of emergency.
- Operates telephone console to receive incoming calls for assistance.
- Questions caller(s) to determine the nature of the problem and type and number of personnel and equipment needed, following established guidelines.
- Scans status charts and computer screen to determine units available.
- Monitors alarm system signals that indicate location of fire or emergency.
- Operates two-way radio to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remove units.
- Types commands on computer keyboard to update files and maintain logs.
- Maintains, updates Blotter, updates files and maintain logs, tests communications and alarm equipment, and backup systems to ensure serviceability.
- Tests communications and alarm equipment and backup systems to ensure serviceability.
- May provide pre-arrival instructions to caller, utilizing knowledge of emergency medical techniques.
- May activate alarm system to notify fire stations.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :
REQUIREMENTS / QUALIFICATIONSEDUCATION :
Experience :
Requirements :
SKILLS, KNOWLEDGE AND ABILITIES :
PHYSICAL REQUIREMENTS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT :
ADDITIONAL QUALIFYING FACTORS :
Must have the ability to obtain and maintain a security clearance. In addition, a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States and for TTO are required. May require occasional travel.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected Veteran's status or employment.
