Director of Collections & Recovery Strategy - Hybrid

Confidential Search – Director of Collection and Recovery Strategy

A market leader experiencing significant growth is seeking a highly strategic and analytical Head of Collections to join its team. This newly created role will play a critical part in shaping the organization’s approach to credit risk management, portfolio performance, and recovery strategies.

This position is responsible for developing and executing data-driven strategies to optimize collections, mitigate portfolio risk, and maximize recovery income. The role collaborates closely with senior leadership, leveraging advanced analytics to enhance underwriting, improve loss forecasting, and drive operational efficiency.

Responsibilities

• Design and implement strategies to manage portfolio risk and enhance collections effectiveness
• Develop performance monitoring metrics to track portfolio trends and identify risks
• Refine loss forecasting models, including timing curves for accurate portfolio assessment
• Forecast delinquency rates to optimize collection agency staffing and budgeting
• Conduct strategy testing to measure and refine collection methodologies
• Develop multi-channel recovery strategies, including legal action and debt sales
• Monitor recovery performance and adjust strategies to maximize income
• Assist in the development of custom scorecards to enhance risk assessment
• Provide analytical support for securitization efforts, including responding to rating agencies and investor inquiries
• Support ad-hoc data requests to drive business insights and operational improvements

Qualifications & Experience

• Bachelor’s degree in business, Finance, Engineering, Statistics, or a related field (Master’s preferred)
• Minimum of eight years of experience in consumer lending, with a strong background in credit risk, collections, and recovery strategies
• Proven expertise in developing data-driven credit risk strategies in industries such as student loans, personal loans, or credit cards
• Advanced proficiency in Python, SAAS, or SQL for data analysis and modeling
• Strong problem-solving skills with the ability to translate business objectives into analytical solutions
• Experience working in a fast-paced, high-growth environment with a focus on innovation and continuous improvement

This is a confidential search for a dynamic and results-driven leader who will have a direct impact on the company’s continued success and market dominance.

For immediate consideration please send your resume to: cecilia.bjurstrom@tatum-us.com